HA looses connection with Insteon Hub 2

Everyone, the update “1020” has been released. You can find the release notes here: Insteon Hub 2 (2245-222) Firmware Release Notes

This update will only apply to Hub 2 model # 2245-222. Note that to receive the update, the hub needs an associated Insteon account. It does not require an active subscription.

To view which version you are on, open the Director app and tap on Settings > Hub Info and under Version Info, the Hub Firmware Version should read 1020. If the version is not at 1020, you can tap the Check for Update button to initiate the update.

If you do not use Director, you can also check the firmware version by visiting Insteon - Log in - and after logging in, scroll to the bottom of the page and you can find it under System Info, Hub Ethernet Firmware version.

There’s also a third option that doesn’t require logging into an account. While on the same network as your Insteon Hub 2, visit Get Insteon Hub Info

If your hub 2 has not received the update, or if you’re having trouble logging into Director, please reach out to [email protected] and refer to this thread.

-Isaac

3 Likes