HA Slows Down or Refuses to Respond

pspeirs · December 2, 2023, 9:40pm

Hi All,

I’ve been experiencing slowness on the UI for ages, and more recently I find that the system completely stops responding and at other times may be quite responsive. I’ve been seeing the error “Supervisor - Unable to fetch add-on info to start Ingress” pop up on screen when attempting to open components such as NodeRed, Glances, etc as shown in the errors below.

I thought initially it might have been due to running on a Pi4 with limited resources however for the past 6 months or so the system has been running on an old i7 laptop with SSD drive and plenty of available memory.

I’ve disabled a number of add-ons, and trimmed down what is being logged to just a couple of sensors however this doesn’t appear to have fixed the issue.

Last night for example, all was running really smoothly after trying a “supervisor repair” until this morning when the slowness and unresponsiveness appeared again.

Just now, I ran another supervisor repair and immediately the system came up responsive again. Needing some serious assistance to solve these issues once and for all.

Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:138
Integration: Home Assistant Supervisor (documentation, issues)
First occurred: 4:07:57 AM (116 occurrences)
Last logged: 8:05:33 AM

Failed to to call /ingress/validate_session -
Failed to to call /ingress/session -
Failed to to call /addons/a0d7b954_nodered/info -

Logger: homeassistant.components. passion.handler
Source: components/hassio/handler.py:584
Integration: Home Assistant Supervisor (documentation, issues)
First occurred: 4:05:51 AM (596 occurrences)
Last logged: 8:12:10 AM

Timeout on /addons/9409ee68_tasmobackup/info request
Timeout on /store request
Timeout on /core/info request
Timeout on /supervisor/info request
Timeout on /os/info request

Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:138
Integration: Home Assistant Supervisor (documentation, issues)
First occurred: 4:07:57 AM (121 occurrences)
Last logged: 8:15:45 AM

Failed to to call /backups -
Failed to to call /host/info -
Failed to to call /add-ons -
Failed to to call /addons/9409ee68_tasmobackup/info -
Failed to to call /addons/a0d7b954_glances/info -

pspeirs · December 9, 2023, 3:18am

Is anyone on the forums nowadays?

os.habitats.tech · December 9, 2023, 5:15am

I think nobody will respond unless you provide more information like:

Hardware
HA installation type and versions
Logs for the issues you are experiencing
Any uncommon configuration of your HA instance

pspeirs · December 14, 2023, 3:58am

OK, it’s difficult to know what to post if one doesn’t know what to post, mainly the reason Ive posted what I have, but ok.

Hardware: As above, i7 laptop with 8Gb of memory
HA Install:

Core2023.12.1
Supervisor2023.11.6
Operating System11.2
Frontend20231208.2

Logs: As above, as I don’t yet know which logs would actually be useful.
There is not much uncommon about the HA instance, this question probably needs to be clarified as I’m sure no two instances are alike apart from maybe a handful of addons.

Happy to provide any additional logs or info as required, but am interested whether anyone has experienced similar.

Cheers,
Paul

pspeirs · December 14, 2023, 4:12am

Below are the supervisor logs, tried:

supervisor reload: No change
supervisor restart: No change
Supervisor repair: All containers responsive again.

23-12-14 14:53:02 INFO (MainThread) [supervisor.docker.interface] Attaching to Package amd64-hassio-observer · GitHub with version 2023.06.0
23-12-14 14:53:02 INFO (MainThread) [supervisor.docker.interface] Attaching to Package amd64-hassio-multicast · GitHub with version 2023.06.2
23-12-14 14:53:02 INFO (MainThread) [supervisor.homeassistant.secrets] Loaded 21 Home Assistant secrets
23-12-14 14:53:02 INFO (MainThread) [supervisor.docker.interface] Attaching to Package generic-x86-64-homeassistant · GitHub with version 2023.12.1
23-12-14 14:53:02 INFO (MainThread) [supervisor.os.manager] Detect Home Assistant Operating System 11.2 / BootSlot A
23-12-14 14:53:03 INFO (MainThread) [supervisor.store.git] Loading add-on /data/addons/git/a0d7b954 repository
23-12-14 14:53:03 INFO (MainThread) [supervisor.store.git] Loading add-on /data/addons/git/45df7312 repository
23-12-14 14:53:03 INFO (MainThread) [supervisor.store.git] Loading add-on /data/addons/git/5c53de3b repository
23-12-14 14:53:03 INFO (MainThread) [supervisor.store.git] Loading add-on /data/addons/git/db21ed7f repository
23-12-14 14:53:03 INFO (MainThread) [supervisor.store.git] Loading add-on /data/addons/core repository
23-12-14 14:53:03 INFO (MainThread) [supervisor.store.git] Loading add-on /data/addons/git/9409ee68 repository
23-12-14 14:53:04 INFO (MainThread) [supervisor.store] Loading add-ons from store: 159 all - 159 new - 0 remove
23-12-14 14:53:04 INFO (MainThread) [supervisor.addons] Found 19 installed add-ons
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-ssh with version 9.8.1
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-configurator with version 5.7.0
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package node-red/amd64 · GitHub with version 16.0.2
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-samba with version 12.2.0
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package influxdb/amd64 · GitHub with version 4.8.0
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to sabeechen/hassio-google-drive-backup-amd64 with version 0.105.2
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-git_pull with version 7.13.1
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package uptime-kuma/amd64 · GitHub with version 0.10.1
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package glances/amd64 · GitHub with version 0.20.0
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-mosquitto with version 6.4.0
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to zigbee2mqtt/zigbee2mqtt-edge-amd64 with version edge
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package tasmoadmin/amd64 · GitHub with version 0.28.0
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-dnsmasq with version 1.6.0
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to danmed/tasmobackupv1 with version 1.05.00
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to homeassistant/amd64-addon-mariadb with version 2.6.1
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package phpmyadmin/amd64 · GitHub with version 0.9.0
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package nginxproxymanager/amd64 · GitHub with version 0.12.3
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package grafana/amd64 · GitHub with version 9.1.1
23-12-14 14:53:04 INFO (MainThread) [supervisor.docker.interface] Attaching to Package portainer-amd64 · GitHub with version 2.19.4
23-12-14 14:53:04 INFO (MainThread) [supervisor.backups.manager] Found 5 backup files
23-12-14 14:53:05 INFO (MainThread) [supervisor.discovery] Loaded 1 messages
23-12-14 14:53:05 INFO (MainThread) [supervisor.ingress] Loaded 75 ingress sessions
23-12-14 14:53:05 INFO (MainThread) [supervisor.resolution.check] Starting system checks with state setup
23-12-14 14:53:05 INFO (MainThread) [supervisor.resolution.check] System checks complete
23-12-14 14:53:05 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state setup
23-12-14 14:53:05 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
23-12-14 14:53:05 INFO (MainThread) [supervisor.jobs] ‘ResolutionFixup.run_autofix’ blocked from execution, system is not running - setup
23-12-14 14:53:05 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state setup
23-12-14 14:53:05 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
23-12-14 14:53:05 INFO (MainThread) [main] Running Supervisor
23-12-14 14:53:05 INFO (MainThread) [supervisor.os.manager] Rauc: A - marked slot kernel.0 as good
23-12-14 14:53:05 INFO (MainThread) [supervisor.addons] Phase ‘initialize’ starting 0 add-ons
23-12-14 14:53:05 INFO (MainThread) [supervisor.core] Supervisor reboot detected
23-12-14 14:53:05 INFO (MainThread) [supervisor.misc.tasks] All core tasks are scheduled
23-12-14 14:53:05 INFO (MainThread) [supervisor.core] Supervisor is up and running
23-12-14 14:53:05 INFO (MainThread) [supervisor.host.info] Updating local host information
23-12-14 14:53:05 INFO (MainThread) [supervisor.resolution.check] Starting system checks with state running
23-12-14 14:53:05 INFO (MainThread) [supervisor.resolution.checks.base] Run check for pwned/addon
23-12-14 14:53:05 INFO (MainThread) [supervisor.host.services] Updating service information
23-12-14 14:53:05 INFO (MainThread) [supervisor.host.network] Updating local network information
23-12-14 14:53:05 INFO (MainThread) [supervisor.host.sound] Updating PulseAudio information
23-12-14 14:53:05 INFO (MainThread) [supervisor.host.manager] Host information reload completed
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for free_space/system
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for no_current_backup/system
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for docker_config/system
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for security/core
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for dns_server_ipv6_error/dns_server
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for dns_server_failed/dns_server
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for multiple_data_disks/system
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for ipv4_connection_problem/system
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.checks.base] Run check for trust/supervisor
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.check] System checks complete
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state running
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.fixup] Starting system autofix at state running
23-12-14 14:53:06 INFO (MainThread) [supervisor.resolution.fixup] System autofix complete
23-12-14 14:53:08 WARNING (MainThread) [supervisor.addons.addon] Watchdog found addon Zigbee2MQTT Edge is failed, restarting…
23-12-14 14:53:08 INFO (SyncWorker_7) [supervisor.docker.manager] Cleaning addon_45df7312_zigbee2mqtt_edge application
23-12-14 14:53:11 INFO (MainThread) [supervisor.docker.addon] Starting Docker add-on zigbee2mqtt/zigbee2mqtt-edge-amd64 with version edge
23-12-14 14:53:19 INFO (MainThread) [supervisor.homeassistant.api] Updated Home Assistant API token
23-12-14 14:53:35 INFO (MainThread) [supervisor.api.proxy] Home Assistant WebSocket API request initialize
23-12-14 14:53:35 INFO (MainThread) [supervisor.api.proxy] WebSocket access from a0d7b954_nodered
23-12-14 14:53:55 INFO (MainThread) [supervisor.api.proxy] Home Assistant WebSocket API request running
23-12-14 14:58:50 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/repair access from core_ssh
23-12-14 14:58:50 INFO (MainThread) [supervisor.core] Starting repair of Supervisor Environment
23-12-14 14:58:50 INFO (SyncWorker_0) [supervisor.docker.manager] Prune stale containers
23-12-14 14:58:50 INFO (SyncWorker_0) [supervisor.docker.manager] Prune stale images
23-12-14 14:58:55 INFO (SyncWorker_0) [supervisor.docker.manager] Prune stale builds
23-12-14 14:58:55 INFO (SyncWorker_0) [supervisor.docker.manager] Prune stale volumes
23-12-14 14:58:55 INFO (SyncWorker_0) [supervisor.docker.manager] Prune stale networks
23-12-14 14:58:55 INFO (SyncWorker_0) [supervisor.docker.manager] Fix stale container on hassio network
23-12-14 14:58:55 INFO (SyncWorker_0) [supervisor.docker.manager] Fix stale container on host network
23-12-14 14:58:55 INFO (MainThread) [supervisor.addons] Found 6 add-ons to repair
23-12-14 14:58:55 INFO (MainThread) [supervisor.addons] Repairing for add-on: core_configurator
23-12-14 14:58:55 INFO (MainThread) [supervisor.docker.interface] Downloading docker image homeassistant/amd64-addon-configurator with tag 5.7.0.
23-12-14 14:59:10 INFO (MainThread) [supervisor.addons] Repairing for add-on: a0d7b954_sonweb
23-12-14 14:59:10 INFO (MainThread) [supervisor.docker.interface] Downloading docker image Package tasmoadmin/amd64 · GitHub with tag 0.28.0.
23-12-14 14:59:19 INFO (MainThread) [supervisor.addons] Repairing for add-on: core_git_pull
23-12-14 14:59:19 INFO (MainThread) [supervisor.docker.interface] Downloading docker image homeassistant/amd64-addon-git_pull with tag 7.13.1.
23-12-14 14:59:36 INFO (MainThread) [supervisor.addons] Repairing for add-on: a0d7b954_phpmyadmin
23-12-14 14:59:36 INFO (MainThread) [supervisor.docker.interface] Downloading docker image Package phpmyadmin/amd64 · GitHub with tag 0.9.0.
23-12-14 14:59:57 INFO (MainThread) [supervisor.addons] Repairing for add-on: a0d7b954_grafana
23-12-14 14:59:57 INFO (MainThread) [supervisor.docker.interface] Downloading docker image Package grafana/amd64 · GitHub with tag 9.1.1.
23-12-14 15:02:03 INFO (MainThread) [supervisor.addons] Repairing for add-on: core_dnsmasq
23-12-14 15:02:03 INFO (MainThread) [supervisor.docker.interface] Downloading docker image homeassistant/amd64-addon-dnsmasq with tag 1.6.0.
23-12-14 15:02:20 INFO (MainThread) [supervisor.supervisor] Repairing Supervisor 2023.11.6
23-12-14 15:02:20 INFO (MainThread) [supervisor.core] Finished repair of Supervisor Environment

os.habitats.tech · December 14, 2023, 4:13am

Can you confirm if you are running a bare metal install of HAOS (HA OS).

os.habitats.tech · December 14, 2023, 4:14am

Can you also confirm if your laptop is LAN connected using WiFi or Ethernet.

os.habitats.tech · December 14, 2023, 4:29am

I would guess either a RAM or disk/file corruption issue for supervisor to go into repair mode.

Try a full backup, then fresh reinstall making certain you check your disk and possibly RAM for integrity, then restore.

If you are running on SSD (instead of HDD) you have enough power to go the virtualisation route, and I would suggest Proxmox. Using a VM is much easier to troubleshoot, repair, backup and restore HAOS, even have two HAOS instances one for test the other for production.

pspeirs · December 14, 2023, 5:47am

Hi, Supervisor didn’t go into repaitr mode, I kicked it off intentionally. The virtualization path sounds interesting though. I can say with certainty that there are no memory issues or disk issues at this point, so would still be good to get to the bottom of things before jumping too far down the virtualization path.

os.habitats.tech · December 14, 2023, 7:20am

Your system uses WiFi or RJ45 to connect?

AlmostSerious · December 14, 2023, 7:43am

Where do you experience the slow down?
In the App on your Phone, or does it also happen in the Browser?
The browser usually works perfectly fine for me, but the app needs a force close from time to time in my case to keep working snappy.

pspeirs · December 14, 2023, 9:31am

I use a hard-wired connection, not a fan of wifi unless I don’t have a choice.
The slowdown is across the board when it happens. It will affect the UI and back end. I do notice that it seems to really affect anything running in a container like the following rather than some of the built-in functions like Calendar for example.

When it slows down, I get the error “Supervisor - Unable to fetch add-on info to start Ingress ” when trying to access any of the add-ons.

It’s a bit hard to pin down, but it does seem to operate correctly after rebuilding the supervisor as I did this afternoon. For example, yesterday, all was working fine for a few days until I updated the HA Core to 2023.12.1 from the previous version (I do keep up with all updates). As soon as the system came up, it ran like a dog. After a couple of restarts and supervisor rebuilds, it was all good, so not actually proving anything.

Cheers,
Paul