HA wants to re-onboard help!

Hello folks so I have been running HA on brand new Rpi 4 and it have happened twice that upon reboot or just randomly. HA wants to onboard as though it is a new installation. Now before I proceed with onboarding all of my addons including ssh works perfectly and I can ssh back to my system. However, if I go ahead and create new user name and pass I will lose all of my addons. I am wondering if there is a way I could bring back my HA front end or prevent it from happening again.