Hello,
I have 2 HANK dws01 door sensor. I paired both of them to the controller. One of them is working perfectly.
I am not able to get the other one working at all.
I tried using the zwave control panel.
The working one is paired as “Z-Wave+ node Reporting Sleeping Slave”
The otehr one is paired as Routing Slave and it always in the state initializing probe.
Is there any way to get this working.
I have tried removing and adding several times.
Thanks for the help
Have you restarted HA or the device that runs HA? That will usually clear up any problems I have. Is this a new device? Might try resetting the device back to default.
I have restarted it several times. Rebooted several times.
Here is some logs from the controlelr for this node.
2019-07-27 15:06:03.883 Info, Node016, UPDATE_STATE_NODE_INFO_RECEIVED from node 16
2019-07-27 15:06:03.884 Detail, Node016, AdvanceQueries queryPending=1 queryRetries=0 queryStage=Probe live=1
2019-07-27 15:06:03.884 Info, Node016, Node 16 has been marked as awake
2019-07-27 15:06:03.884 Detail, Node016, Queuing (WakeUp) WakeUpCmd_IntervalGet (Node=16): 0x01, 0x09, 0x00, 0x13, 0x10, 0x02, 0x84, 0x05, 0x25, 0x0d, 0x5e
2019-07-27 15:06:03.884 Detail, Node016, Queuing (WakeUp) WakeUpCmd_IntervalSet (Node=16): 0x01, 0x0d, 0x00, 0x13, 0x10, 0x06, 0x84, 0x04, 0x00, 0x00, 0x00, 0x01, 0x25, 0x48, 0x1b
2019-07-27 15:06:03.884 Detail, Node016, Queuing (Query) Query Stage Complete (WakeUp)
2019-07-27 15:06:03.884 Detail, Node016, Queuing (Query) Query Stage Complete (Probe)
2019-07-27 15:06:03.884 Detail, Node016, Queuing (WakeUp) NoOperation_Set (Node=16): 0x01, 0x09, 0x00, 0x13, 0x10, 0x02, 0x00, 0x00, 0x25, 0x4e, 0x9c
2019-07-27 15:06:03.884 Detail, Node016, Notification: Notification - Node Awake
2019-07-27 15:06:03.889 Info, Node016, Sending (WakeUp) message (Callback ID=0x0d, Expected Reply=0x04) - WakeUpCmd_IntervalGet (Node=16): 0x01, 0x09, 0x00, 0x13, 0x10, 0x02, 0x84, 0x05, 0x25, 0x0d, 0x5e
2019-07-27 15:06:03.902 Detail, Node016, Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2019-07-27 15:06:03.902 Detail, Node016, ZW_SEND_DATA delivered to Z-Wave stack
2019-07-27 15:06:04.235 Detail, Node016, Received: 0x01, 0x0c, 0x00, 0x04, 0x00, 0x10, 0x06, 0x84, 0x06, 0x00, 0x00, 0x00, 0x00, 0x63
2019-07-27 15:06:04.235 Info, Node016, Response RTT 346 Average Response RTT 386
2019-07-27 15:06:04.235 Info, Node016, Received Wakeup Interval report from node 16: Interval=0, Target Node=0
2019-07-27 15:06:04.235 Detail, Node016, Refreshed Value: old value=0, new value=0, type=int
2019-07-27 15:06:04.235 Detail, Node016, Changes to this value are not verified
2019-07-27 15:06:04.236 Detail, Node016, Queuing (WakeUp) WakeUpCmd_IntervalSet (Node=16): 0x01, 0x0d, 0x00, 0x13, 0x10, 0x06, 0x84, 0x04, 0x00, 0x00, 0x00, 0x01, 0x25, 0x4f, 0x1c
2019-07-27 15:06:04.236 Detail, Node016, Notification: ValueChanged
2019-07-27 15:06:08.029 Detail, Node016, Received: 0x01, 0x07, 0x00, 0x13, 0x0d, 0x01, 0x01, 0x9e, 0x78
2019-07-27 15:06:08.029 Detail, Node016, ZW_SEND_DATA Request with callback ID 0x0d received (expected 0x0d)
2019-07-27 15:06:08.029 Info, Node016, WARNING: ZW_SEND_DATA failed. No ACK received - device may be asleep.
2019-07-27 15:06:08.029 Info, Node016, Node 16 has been marked as asleep
2019-07-27 15:06:08.029 Info, Node016, Node not responding - moving message to Wake-Up queue: WakeUpCmd_IntervalGet (Node=16): 0x01, 0x09, 0x00, 0x13, 0x10, 0x02, 0x84, 0x05, 0x25, 0x0d, 0x5e
2019-07-27 15:06:08.029 Info, Node016, Node not responding - moving message to Wake-Up queue: WakeUpCmd_IntervalSet (Node=16): 0x01, 0x0d, 0x00, 0x13, 0x10, 0x06, 0x84, 0x04, 0x00, 0x00, 0x00, 0x01, 0x25, 0x48, 0x1b
2019-07-27 15:06:08.030 Info, Node016, Node not responding - moving message to Wake-Up queue: WakeUpCmd_IntervalSet (Node=16): 0x01, 0x0d, 0x00, 0x13, 0x10, 0x06, 0x84, 0x04, 0x00, 0x00, 0x00, 0x01, 0x25, 0x4f, 0x1c
2019-07-27 15:06:08.030 Info, Node016, Node not responding - moving QueryStageComplete command to Wake-Up queue
2019-07-27 15:06:08.030 Info, Node016, Node not responding - moving QueryStageComplete command to Wake-Up queue
2019-07-27 15:06:08.030 Detail, Node016, Notification: Notification - Node Asleep
Wake up the node, using the inclusion button, as many times as it takes (could be 1 or more) until it finishes the interview process and gets to the Sleeping stage.
Thanks @freshcoast. I tried that now. clicked in more than 100 times. It keeps going between awake and sleeping modes. No other changes.
@freshcoast Finally after several attempts i made some improvements.
I kept pressing the inclusion button several times and suddenly it moved to Initializing (Versions) stage.
Controller also detected the make and model of the door sensor(hank)
It is still not showing working though.
Finally got it working. Thanks for all the suggestions.
I had to just keep pressing the inclusion button several times.