Hass.io tab is not opening

home assistant working fine, but i can’t get in hass.io tab to update or restart or whatever. The wheel just keeps spinning.
How can i fix it?

Hey do you use duckdns? Does it work if you access from the ip adress? Maybe you need to setup port forwarding

Mine is also not loading if i try to access with the duckdns.org:8123 everything works but the hass.io tab and the config tab dont want to load