Having Issue controling Volume throught stream deck

Configuration
1

I have a sound system from arylic it is programmed and controllable through home assistant
when i try to control it through the stream deck either by the dial or by the button i`m able to send only 1 command either reduce it by 1 step or increase by 1 step or set to a certain volume level
once it reduces 1 step the reduce command doesnt work again i must press the increase button and if it increases by 1 step it will not increase again it will only reduce
does any one have any idea on how to solve it

2

You are probably using the Service “Turn Volume Up” or “Turn Volume Down”.
The correct way to do it is using the Service “Set Volume” with the Service Data JSON:

{ "volume_level": {{ rotationPercent / 100 }} }
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