Hi, I am trying to get a new Sonoff Zigbee 3 USB Dongle Plus working in Home assistant on my raspberry pi.
I have followed a couple different YouTube tutorials, but I can’t seem to get the dongle connected.
The first one being Mark Watt Tech and the other being smart home junkies tutorial.
Below is the error from the log.
Zigbee2MQTT:error 2022-04-14 16:19:35: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2022-04-14 16:19:35: Failed to start zigbee
Zigbee2MQTT:error 2022-04-14 16:19:35: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
Zigbee2MQTT:error 2022-04-14 16:19:35: Exiting...
Zigbee2MQTT:error 2022-04-14 16:19:36: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:102:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:123:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:100:27)
at start (/app/index.js:101:5)
Hello, I am having the exat same problem. @BadPlayer can you tell me what firm did you flash on the dongle and how to be sure that zha is disabled? I mean I have never used zha. I am trying to migrate from cc2531 to sonoff, but so far no luck.