Help for Insteon "Generic General Controller"

Third party integrations
1

When I started with Home Assistant a few years ago I was able to bring on a household full of Insteon devices with little trouble, and up to now every has run smoothly.

But recently on of my switch/dimmers died (it happens sometimes) and I replaced it with a one I’d never unboxed and tried to add it to HA as I have done many times before.

The device added fine and it was recognized as an Insteon device. But it came in as a “Generic General Controller” device instead of a SwitchLinc. And it’s completely useless…it’s missing the expected properties, won’t accept link database records and sends no events to HA.

I tried another never unboxed switch and the exact same thing happened.

I have no idea what is going on with this. Help?

2

I figured it out, thanks to this post by @teharris1

In it he suggests trying to link the switch and the modem manually. I tried that but I didn’t realize that the modem needs to be in pairing mode first.

So for future generations, here is the process to enroll a “Generic General Controller” device into Home Assistant:

  1. delete the device from both HA and modem
  2. first put the modem into pairing mode
  3. then put the device into pairing mode
  4. re-enroll the device to HA
    (I did a few reboots as well but it may not have been necessary)
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