Help with z2m and fingerbot plus (tuya)

Hi all
I recently bought a SLZB-06M coordinator ta add some zigbee devices in my home.
I managed to add the ikea styrbar (i can not updated it but no problem) and an aqara water link.
Now I am trying to add a tuya based fingerbot but something is wrong or I don’t know how to set it up.

So I can successfully added it in the zigbee network and HA can see it.

but when I try to make it work it doesn’t respond at all.
below are the logs.
the main problem I think is with genoff? but I don’t know what it means. It seems like it can not connect to the device? I am not sure.

info 2024-11-16 19:48:06z2m: Successfully configured '0xa4c1382f8ade14f8'
info 2024-11-16 19:48:06z2m:mqtt: MQTT publish: topic 'homeassistant/number/0xa4c1382f8ade14f8/delay/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"command_topic":"zigbee2mqtt/0xa4c1382f8ade14f8/set/delay","device":{"identifiers":["zigbee2mqtt_0xa4c1382f8ade14f8"],"manufacturer":"Tuya","model":"Zigbee fingerbot plus (TS0001_fingerbot)","name":"0xa4c1382f8ade14f8","via_device":"zigbee2mqtt_bridge_0x9035eafffeaf28b6"},"max":10,"min":0,"name":"Delay","object_id":"0xa4c1382f8ade14f8_delay","origin":{"name":"Zigbee2MQTT","sw":"1.41.0","url":"https://www.zigbee2mqtt.io"},"state_topic":"zigbee2mqtt/0xa4c1382f8ade14f8","step":1,"unique_id":"0xa4c1382f8ade14f8_delay_zigbee2mqtt","unit_of_measurement":"s","value_template":"{{ value_json.delay }}"}'
info 2024-11-16 19:48:06z2m:mqtt: MQTT publish: topic 'homeassistant/switch/0xa4c1382f8ade14f8/switch_reverse/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"command_topic":"zigbee2mqtt/0xa4c1382f8ade14f8/set/reverse","device":{"identifiers":["zigbee2mqtt_0xa4c1382f8ade14f8"],"manufacturer":"Tuya","model":"Zigbee fingerbot plus (TS0001_fingerbot)","name":"0xa4c1382f8ade14f8","via_device":"zigbee2mqtt_bridge_0x9035eafffeaf28b6"},"name":"Reverse","object_id":"0xa4c1382f8ade14f8_reverse","origin":{"name":"Zigbee2MQTT","sw":"1.41.0","url":"https://www.zigbee2mqtt.io"},"payload_off":"OFF","payload_on":"ON","state_topic":"zigbee2mqtt/0xa4c1382f8ade14f8","unique_id":"0xa4c1382f8ade14f8_switch_reverse_zigbee2mqtt","value_template":"{{ value_json.reverse }}"}'
info 2024-11-16 19:48:06z2m:mqtt: MQTT publish: topic 'homeassistant/switch/0xa4c1382f8ade14f8/switch_touch/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"command_topic":"zigbee2mqtt/0xa4c1382f8ade14f8/set/touch","device":{"identifiers":["zigbee2mqtt_0xa4c1382f8ade14f8"],"manufacturer":"Tuya","model":"Zigbee fingerbot plus (TS0001_fingerbot)","name":"0xa4c1382f8ade14f8","via_device":"zigbee2mqtt_bridge_0x9035eafffeaf28b6"},"name":"Touch","object_id":"0xa4c1382f8ade14f8_touch","origin":{"name":"Zigbee2MQTT","sw":"1.41.0","url":"https://www.zigbee2mqtt.io"},"payload_off":"OFF","payload_on":"ON","state_topic":"zigbee2mqtt/0xa4c1382f8ade14f8","unique_id":"0xa4c1382f8ade14f8_switch_touch_zigbee2mqtt","value_template":"{{ value_json.touch }}"}'
info 2024-11-16 19:48:06z2m:mqtt: MQTT publish: topic 'homeassistant/sensor/0xa4c1382f8ade14f8/linkquality/config', payload '{"availability":[{"topic":"zigbee2mqtt/bridge/state","value_template":"{{ value_json.state }}"}],"device":{"identifiers":["zigbee2mqtt_0xa4c1382f8ade14f8"],"manufacturer":"Tuya","model":"Zigbee fingerbot plus (TS0001_fingerbot)","name":"0xa4c1382f8ade14f8","via_device":"zigbee2mqtt_bridge_0x9035eafffeaf28b6"},"enabled_by_default":false,"entity_category":"diagnostic","icon":"mdi:signal","name":"Linkquality","object_id":"0xa4c1382f8ade14f8_linkquality","origin":{"name":"Zigbee2MQTT","sw":"1.41.0","url":"https://www.zigbee2mqtt.io"},"state_class":"measurement","state_topic":"zigbee2mqtt/0xa4c1382f8ade14f8","unique_id":"0xa4c1382f8ade14f8_linkquality_zigbee2mqtt","unit_of_measurement":"lqi","value_template":"{{ value_json.linkquality }}"}'
info 2024-11-16 19:48:10z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":null,"delay":null,"linkquality":204,"lower":null,"mode":"click","reverse":null,"state":null,"touch":null,"upper":null}'
info 2024-11-16 19:48:10z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":null,"delay":null,"linkquality":208,"lower":null,"mode":"click","reverse":null,"state":"OFF","touch":null,"upper":null}'
info 2024-11-16 19:48:13z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":null,"delay":null,"linkquality":204,"lower":85,"mode":"click","reverse":null,"state":"OFF","touch":null,"upper":null}'
info 2024-11-16 19:48:13z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":null,"delay":0,"linkquality":204,"lower":85,"mode":"click","reverse":null,"state":"OFF","touch":null,"upper":null}'
info 2024-11-16 19:48:13z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":null,"delay":0,"linkquality":204,"lower":85,"mode":"click","reverse":"ON","state":"OFF","touch":null,"upper":null}'
info 2024-11-16 19:48:13z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":null,"delay":0,"linkquality":204,"lower":85,"mode":"click","reverse":"ON","state":"OFF","touch":null,"upper":0}'
info 2024-11-16 19:48:13z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":100,"delay":0,"linkquality":204,"lower":85,"mode":"click","reverse":"ON","state":"OFF","touch":null,"upper":0}'
info 2024-11-16 19:48:14z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":100,"delay":0,"linkquality":208,"lower":85,"mode":"click","reverse":"ON","state":"OFF","touch":"ON","upper":0}'
info 2024-11-16 19:48:14z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":100,"delay":0,"linkquality":204,"lower":85,"mode":"click","program":{"0":0,"1":255,"2":255,"3":0},"reverse":"ON","state":"OFF","touch":"ON","upper":0}'
error 2024-11-16 19:55:29z2m: Publish 'set' 'state' to '0xa4c1382f8ade14f8' failed: 'Error: ZCL command 0xa4c1382f8ade14f8/1 genOnOff.on({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (Timeout - 47975 - 1 - 168 - 6 - 11 after 10000ms)'
error 2024-11-16 19:55:49z2m: Publish 'set' 'state' to '0xa4c1382f8ade14f8' failed: 'Error: ZCL command 0xa4c1382f8ade14f8/1 genOnOff.on({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (Timeout - 47975 - 1 - 169 - 6 - 11 after 10000ms)'
info 2024-11-16 19:55:49z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":100,"delay":0,"linkquality":204,"lower":85,"mode":"click","program":{"0":0,"1":255,"2":255,"3":0},"reverse":"OFF","state":"OFF","touch":"ON","upper":0}'
info 2024-11-16 19:55:49z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0xa4c1382f8ade14f8', payload '{"battery":100,"delay":0,"linkquality":204,"lower":85,"mode":"click","program":{"0":0,"1":255,"2":255,"3":0},"reverse":"OFF","state":"OFF","touch":"OFF","upper":0}'
error 2024-11-16 19:56:09z2m: Publish 'set' 'state' to '0xa4c1382f8ade14f8' failed: 'Error: ZCL command 0xa4c1382f8ade14f8/1 genOnOff.on({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (Timeout - 47975 - 1 - 172 - 6 - 11 after 10000ms)'
error 2024-11-16 19:56:29z2m: Publish 'set' 'state' to '0xa4c1382f8ade14f8' failed: 'Error: ZCL command 0xa4c1382f8ade14f8/1 genOnOff.on({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (Timeout - 47975 - 1 - 173 - 6 - 11 after 10000ms)'

Can someone help please?

** this is the device

image

Hi,
I have a similar issue. My fingerdot is not only going offline but even when it is online I’m getting high rate of timeout when requesting On or Off action.
I tried linking the fingerbot to either directly the concentrator or to a power plug (really close from the fingerdot) but I still have the issue.
I’m using zigbee2Mqtt and my concentrator is SONOFF TI CC2652P.

Did you find a solution ?

I deleted it several times and the last time it just started to respond. it is not perfect for me because the actual button of the fingerbot isn’t working all the time but I don’t mind that.
the response is typical with 1 second delay I would say

Thx for answer answer. And since you re-linked the fingerbot it stays online and without timeout on requests ?

yes, at least for the time being

Thx a lot.