Hi can not update or download from store

Installation Home Assistant OS
1

HI hoping some one can assist ,

When i first installed HASSIO could not get anything to work so tried at work all and managed to get installed first time . When connected to my home network i can not install anything from the add on store ,get a spinning circle then flashes red .

Suspecting some issue with connection to Hassio web site ?

log file

19-11-24 10:42:01 INFO (MainThread) [__main__] Initialize Hass.io setup
19-11-24 10:42:01 INFO (SyncWorker_0) [hassio.docker.supervisor] Attach to Supervisor homeassistant/armv7-hassio-supervisor with version 192
19-11-24 10:42:02 INFO (MainThread) [__main__] Setup HassIO
19-11-24 10:42:02 INFO (MainThread) [hassio.utils.gdbus] Connect to dbus: org.freedesktop.systemd1 - /org/freedesktop/systemd1
19-11-24 10:42:03 INFO (MainThread) [hassio.utils.gdbus] Connect to dbus: org.freedesktop.hostname1 - /org/freedesktop/hostname1
19-11-24 10:42:03 INFO (MainThread) [hassio.utils.gdbus] Connect to dbus: de.pengutronix.rauc - /
19-11-24 10:42:03 INFO (MainThread) [hassio.utils.gdbus] Connect to dbus: org.freedesktop.NetworkManager - /org/freedesktop/NetworkManager/DnsManager
19-11-24 10:42:03 INFO (MainThread) [hassio.host.info] Update local host information
19-11-24 10:42:03 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /org/freedesktop/hostname1
19-11-24 10:42:03 INFO (MainThread) [hassio.host.services] Update service information
19-11-24 10:42:03 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.systemd1.Manager.ListUnits on /org/freedesktop/systemd1
19-11-24 10:42:03 INFO (MainThread) [hassio.host.network] Update local network DNS information
19-11-24 10:42:03 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /org/freedesktop/NetworkManager/DnsManager
19-11-24 10:42:03 INFO (MainThread) [hassio.host.apparmor] Load AppArmor Profiles: {'hassio-supervisor'}
19-11-24 10:42:03 INFO (MainThread) [hassio.host.services] Reload local service hassos-apparmor.service
19-11-24 10:42:03 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.systemd1.Manager.ReloadOrRestartUnit on /org/freedesktop/systemd1
19-11-24 10:42:03 INFO (SyncWorker_1) [hassio.docker.interface] Attach to homeassistant/armv7-hassio-dns with version 1
19-11-24 10:42:03 INFO (MainThread) [hassio.dns] Update resolv from Supervisor
19-11-24 10:42:04 INFO (MainThread) [hassio.misc.forwarder] Start DNS port forwarding to 172.30.32.3
19-11-24 10:42:04 WARNING (MainThread) [hassio.dns] Ignore invalid DNS Server: dns://fdda:117a:9fe7:0:9221:6ff:fe69:6100
19-11-24 10:42:04 INFO (MainThread) [hassio.dns] Start CoreDNS plugin
19-11-24 10:42:04 INFO (SyncWorker_1) [hassio.docker.interface] Clean hassio_dns application
19-11-24 10:42:07 INFO (SyncWorker_1) [hassio.docker.dns] Start DNS homeassistant/armv7-hassio-dns with version 1
19-11-24 10:42:08 INFO (SyncWorker_3) [hassio.docker.interface] Attach to homeassistant/raspberrypi3-homeassistant with version 0.102.1
19-11-24 10:42:08 INFO (MainThread) [hassio.hassos] Detect HassOS 2.12 on host system
19-11-24 10:42:09 INFO (SyncWorker_6) [hassio.docker.hassos_cli] Found HassOS CLI homeassistant/armv7-hassio-cli with version 14
19-11-24 10:42:09 INFO (MainThread) [hassio.store.git] Load add-on /data/addons/git/a0d7b954 repository
19-11-24 10:42:09 INFO (MainThread) [hassio.store.git] Load add-on /data/addons/core repository
19-11-24 10:42:10 INFO (MainThread) [hassio.store] Load add-ons from store: 62 all - 62 new - 0 remove
19-11-24 10:42:10 INFO (MainThread) [hassio.addons] Found 5 installed add-ons
19-11-24 10:42:10 INFO (SyncWorker_7) [hassio.docker.interface] Attach to homeassistant/armv7-addon-nginx_proxy with version 2.5
19-11-24 10:42:10 INFO (SyncWorker_0) [hassio.docker.interface] Attach to hassioaddons/node-red-armv7 with version 5.0.3
19-11-24 10:42:10 INFO (SyncWorker_13) [hassio.docker.interface] Attach to homeassistant/armv7-addon-check_config with version 3.1
19-11-24 10:42:10 INFO (SyncWorker_5) [hassio.docker.interface] Attach to homeassistant/armv7-addon-duckdns with version 1.10
19-11-24 10:42:10 INFO (SyncWorker_2) [hassio.docker.interface] Attach to homeassistant/armv7-addon-configurator with version 3.6
19-11-24 10:42:10 INFO (MainThread) [hassio.updater] Fetch update data from https://version.home-assistant.io/stable.json
19-11-24 10:42:11 WARNING (MainThread) [hassio.updater] Can't fetch versions from https://version.home-assistant.io/stable.json: Cannot connect to host version.home-assistant.io:443 ssl:None [Address not available]
19-11-24 10:42:11 INFO (MainThread) [hassio.snapshots] Found 2 snapshot files
19-11-24 10:42:11 INFO (MainThread) [hassio.discovery] Load 0 messages
19-11-24 10:42:11 INFO (MainThread) [hassio.ingress] Load 0 ingress session
19-11-24 10:42:11 INFO (MainThread) [hassio.secrets] Load Home Assistant secrets: 1
19-11-24 10:42:11 INFO (MainThread) [__main__] Run Hass.io
19-11-24 10:42:11 INFO (MainThread) [hassio.api] Start API on 172.30.32.2
19-11-24 10:42:11 INFO (MainThread) [hassio.addons] Phase 'initialize' start 0 add-ons
19-11-24 10:42:11 INFO (MainThread) [hassio.core] Hass.io reboot detected
19-11-24 10:42:11 INFO (MainThread) [hassio.tasks] All core tasks are scheduled
19-11-24 10:42:11 INFO (MainThread) [hassio.core] Hass.io is up and running
19-11-24 10:42:26 WARNING (MainThread) [hassio.tasks] Watchdog found a problem with Home Assistant Docker!
19-11-24 10:42:26 INFO (SyncWorker_17) [hassio.docker.interface] Start homeassistant/raspberrypi3-homeassistant
19-11-24 10:43:13 INFO (MainThread) [hassio.homeassistant] Detect a running Home Assistant instance
19-11-24 10:52:46 INFO (SyncWorker_12) [hassio.docker.interface] Pull image homeassistant/armv7-addon-samba tag 9.0.
19-11-24 10:52:49 ERROR (SyncWorker_12) [hassio.docker.interface] Can't install homeassistant/armv7-addon-samba:9.0 -> 404 Client Error: Not Found ("no such image: homeassistant/armv7-addon-samba:9.0: No such image: homeassistant/armv7-addon-samba:9.0").
19-11-24 10:52:53 INFO (SyncWorker_17) [hassio.docker.interface] Pull image homeassistant/armv7-addon-samba tag 9.0.
19-11-24 10:52:55 ERROR (SyncWorker_17) [hassio.docker.interface] Can't install homeassistant/armv7-addon-samba:9.0 -> 404 Client Error: Not Found ("no such image: homeassistant/armv7-addon-samba:9.0: No such image: homeassistant/armv7-addon-samba:9.0").
19-11-24 10:52:59 INFO (SyncWorker_8) [hassio.docker.interface] Pull image homeassistant/armv7-addon-samba tag 9.0.
19-11-24 10:53:02 ERROR (SyncWorker_8) [hassio.docker.interface] Can't install homeassistant/armv7-addon-samba:9.0 -> 404 Client Error: Not Found ("no such image: homeassistant/armv7-addon-samba:9.0: No such image: homeassistant/armv7-addon-samba:9.0").
19-11-24 10:53:05 INFO (SyncWorker_19) [hassio.docker.interface] Pull image homeassistant/armv7-addon-samba tag 9.0.
19-11-24 10:53:07 ERROR (SyncWorker_19) [hassio.docker.interface] Can't install homeassistant/armv7-addon-samba:9.0 -> 404 Client Error: Not Found ("no such image: homeassistant/armv7-addon-samba:9.0: No such image: homeassistant/armv7-addon-samba:9.0").

thanks for any assistance

Regards
Ian

2

Looks like DNS cannot resolve the server names.

3

Hi thanks for the reply any ideas how to fix?

4

Welcome to the forum Ian!

I’ts always a good idea to post your installation environment, so it’s easier for members to give you help.
I assume you have a standard hass.io - installation on a Rpi 3 ?

For me, it looks like the initial installation didn’t finish completely. Try to reboot your machine (Side-menu --> hass.io --> system --> reboot).
And then check your log.

For me it took minimum half an hour, till the whole installation process finished.

5

thanks for reply

yes on a raspbery pi 3

tried a restart the other day ,still the same is there a way to change DNS setting via configurator ,just wondering if this would fix issue

6

Hi Ian,
it’s not unlikely that you have a broken installation (meanwhile).
Hence some Rpi 3 questions:

  • do you use a proper power supply?
  • do you use a quality SD-card?

When I started with hass.io, I had similar problems…
Help please. Initial config

Maybe it’s worth a try.

7

Initially tried from home and could not get it to work at all could see ip address but could connect to . Tried different cards and power supplies even another raspberry pi no success .Took it to work and used wifi there booted up first time and now back home .sees to have a no connection .Could my internet be blocking it some how ,disabled fire wall still same . Is there an address i can pig to confirm i can access .

thanks for the help.

8

From logs I can see your installation is not complete.

Your wifi-configuration is the one from your work? So you can’t get internet.
Look here how to change your wifi-config (No 3) https://www.home-assistant.io/hassio/installation/
Alternatively go by lan-cable into your router.

If you will use Z-Wave devices, don’t forget disable bluetooth on your Pi 3.

I hope it helps.