Hi,
I had recently set up a test environment with Proxmox to test some stuff with the latest HA version (My main HA instance runs on a RPI4). Yesterday I went ahead and configured the DuckDNS addon for the test env. Please keep in mind that both instances run in the same network hence having the DNS address configured on the same IP, as below:
Main Instance - main.duckdns.org
Test Instance - test.duckdns.org
After setting up test.duckdns.org, I tried logging in but got banned due to using the wrong credentials multiple times. After digging around I found out that those IPs can be deleted from ip_ban.yaml in order to make the login possible again, however this file does not exist on my test instance, only on the main one.
After trying to access my main instance I have noticed that I’ve been banned there as well and got disconnected from the iOS app. After clearing the “ip_ban.yaml” file I managed to access the dashboard from both the PC and my iPhone’s browser (both local and DNS; both Wi-FI and 4G).
The issue I’m facing now is that I cannot seem to be able to use the iOS app; when logging in I get the error “Shared.WebhookError 3” when trying to connect using the duckdns address.
When using the local IP address I’m getting a different error “Netwrok.NWError 2”.
I have tried the following:
- reinstalling the app multiple times
- using 4G and WiFi
- reseting my router in order to force a new IP address to be assigned
- restoring a backup from before this happened
- checking “ip_ban.yaml” in order to make sure that it doesn’t register any new entries
- creating a new duckdns address and updating the addon and configuration.yaml as such
- disabling ip ban from config.yaml
- restart and reboot
- removing the login tokens
- clearing browser cache
I should mention that the other user which is connected to the same WiFi network doesn’t have any issue. This seems to be only related to the HA app as it works fine from both Chrome and Safari on my iPhone.
Versions:
Version
core-2022.2.7
Version
supervisor-2022.12.1
I dodged updating hassio for some time now because I run a Tapo Lights addon which doesn’t work that well for me with the newer versions, this is why I set up the testing enviorment.
Is there any fix for this?
Thank you!