Home Assistant Blue - Cannot update the OS

Hi,

I bought a Home Assistant Blue and it is running Home Assistant OS 5.13. When I try to update to the current version via the UI Home Assistant will restart but keep the OS Version 5.13.

The log shows some errors:

21-12-27 17:41:31 WARNING (MainThread) [supervisor.dbus.manager] Can't load dbus interface io.hass.os: The name io.hass.os was not provided by any .service files
21-12-27 17:41:32 WARNING (MainThread) [supervisor.host.apparmor] AppArmor is not enabled on host
21-12-27 17:41:38 WARNING (MainThread) [supervisor.resolution.evaluations.base] OS-Agent is not correctly working (more-info: https://www.home-assistant.io/more-info/unsupported/os_agent)
21-12-27 17:41:38 WARNING (MainThread) [supervisor.core] System running in a unsupported environment!

Has anybody any idea how to resolve this?

I need to update to the latest OS version in order to use my backup from my Rhaspherry System which is already running the latest OS version.

1 Like

Just wanted to say I am having the exact same issue on my brand new Home Assistant Blue device. Supervisor and Core are on the most current version (supervisor-2021.12.2 and core-2021.12.6, respectively). Hopefully someone can help!

I have the exact same issue as mentioned above - and Iā€™ve even tried to update via SSH as well without any luck. ! - (Currently IĀ“m running supervisor-2021.12.2 and core-2021.12.6)

Same issue here. Now I have an ā€œunsupportedā€ supervisor. I feel stuck

Same issueā€¦ just got mine for Christmas. UI update does not work, nor Terminal command ā€˜ha os updateā€™. Says itā€™s works, but does not.

I donā€™t use Home Assistant OS myself, but I believe that you canā€™t update directly from OA 5.13 to the latest version (version 7?).
You need to update to OS version 6.0 first, with something like this via the terminal or SSH:

ha os update --version=6.0

You should then be able to update from that to the latest version in the GUI.

5 Likes

This worked and solved my issues. Was able to use the command as shown and then upgrade to 7.0. This also solved my errors in Supervisor and start-up logs. Thanks!

Same for me.

To overcome the ā€œHome Assistant Loginā€ part in the CLI just type in ā€œrootā€ (no password). I needed a bit of research to come to this solution as login with admin user and password did not work.

I just picked up HA blue a month ago and I have been working at it off and on to update it. Searching form after form trying tons of different things. Finally I stumbled upon this thread !! Updating to 6.0 through the terminal and then to 7.2 worked.

I thought I was going to go nuts.