Home Assistant Blue: Dead on Arrival?

Installation
1

Plugged in my new Blue to power and ethernet - couldn’t log in via homeassistant.local etc. Have a faint red light for power internal and activity at the ethernet port.

Tried a power cycle. Same.

Checked on my router and tried to log in via its IP but couldn’t find it.

Am now trying it connected by HDMI to a monitor and I’m just getting a blank screen on power up (well nothing at all, the monitor just goes into power save).

Anybody any thoughts? I will try it on another monitor - should i need ethernet to get something on boot up? Or can I just add power and HDMI?

Any other suggestions? Am I down to just RMA or open it up and try to flash it (and void warranty?)?

Thanks for any thoughts.

2

Well that was easy!

Opened it up and the emmc was laying on top of the ethernet port…

Now “Preparing Home Assistant”

3

I think that was mentioned in the rollout - shipping can dislodge it. Maybe they need a foam spacer that you’d remove before use.