Home Assistant CLI not starting! Jump into emergency console Home Assistant Green

Brand new install of HA Green

Connected via ethernet

Followed the setup instructions, the download would time out and start over.

has IP and can ping google.com

Performed factory reset, once settled, I power cycled

Connected monitor and kybd

Receive the message:

Home Assistant CLI not starting! Jump into emergency console

I bought Green so I wouldn’t run into an issue like this

I haver attached the activity up to the point where the subject message is shown on the monitor.

Any thoughts on how to proceed?

These errors are usually with the network configuration.
Sometimes the online check, because the connection to the internet is blocked, like DNS traffic (to 1.1.1.1, I think) or the GitHub connection is blocked, which some ISPs do from time to time, because there automatic malware filters think GitHub is a dangerous site.

Setting the DNS servers in your router config to 1.1.1.1 and 8.8.8.8 (Cloudflare’s and Google’s public DNS servers) might circumvent these issues, but sometimes ISPs use Deep Packet Inspection to monitor traffic and then these changes are not enough.

I don’t think I would be able to ping google.com if this was a network config issue. I also know my ISP doesn’t block anything, I was a network engineer there for many years.

I did change my DNS entries to what you recommended.

Once the system is booted I am in Linux and can run bash commands. It seems like HA CLI just isn’t starting

on the console, run

ha supervisor repair
ha core rebuild

Seems not all containers have been downloaded.

Try a factory reset again now that your DNS is changed.

No joy, still get the “Jump into emergency console…” message

You might need to follow this procedure:

Thank you, this makes a lot of sense.

Does this look right? I’m a little concerned with the last line.

That looks okay.
Getting the data from GitHub can at times take a while, so have patience now and let it sit a couple of hours.

Thank you for the reassurance.

it’s been over 12 hours with no progress. Is it possible I have received a defective unit?

Nothing to indicate that.
It looks more like network issues

Not exactly what I would refer to as a network issue. It was a DNS issue though. The resolv.conf file needs to directly reference the DNS server on the internet. A local DNS server won’t work.

I have HA up and running now.

DNS is a network service in most peoples view. :wink:

I know, but when you have spent the last 20 years working no higher than layer 2 your lens into netowrking changes a bit

1 Like

I could imagine. :smiley:

Got it.

I manually configured the interface with static information. A tricky part is that the IP addr, gateway and name servers need to all be added in one single line command with the network command in HA.