Hi all,
I’ve a issue which I can’t figure out why it is happening.
For several weeks I had my Tado thermostat intergration working fine and all of a sudden it stopped working. I deleted the intergration and tried to reconfigure but I get an error after entering my credentials.
When I look in the log I see the below:
Unexpected exception
Traceback (most recent call last):
File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 160, in _new_conn
(self._dns_host, self.port), self.timeout, **extra_kw
File "/usr/local/lib/python3.7/site-packages/urllib3/util/connection.py", line 61, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
File "/usr/local/lib/python3.7/socket.py", line 752, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -3] Try again
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 677, in urlopen
chunked=chunked,
File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 381, in _make_request
self._validate_conn(conn)
File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 976, in _validate_conn
conn.connect()
File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 308, in connect
conn = self._new_conn()
File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 172, in _new_conn
self, "Failed to establish a new connection: %s" % e
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x7fa88520e150>: Failed to establish a new connection: [Errno -3] Try again
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
timeout=timeout
File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 725, in urlopen
method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
File "/usr/local/lib/python3.7/site-packages/urllib3/util/retry.py", line 439, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='auth.tado.com', port=443): Max retries exceeded with url: /oauth/token?client_id=public-api-preview&client_secret=4HJGRffVR8xb3XdEUQpjgZ1VplJi6Xgw&grant_type=password&password=mypassword&scope=home.user&username=myemail (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fa88520e150>: Failed to establish a new connection: [Errno -3] Try again'))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/tado/config_flow.py", line 63, in async_step_user
validated = await validate_input(self.hass, user_input)
File "/usr/src/homeassistant/homeassistant/components/tado/config_flow.py", line 30, in validate_input
Tado, data[CONF_USERNAME], data[CONF_PASSWORD]
File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.7/site-packages/PyTado/interface.py", line 402, in __init__
self._loginV2(username, password)
File "/usr/local/lib/python3.7/site-packages/PyTado/interface.py", line 142, in _loginV2
'Referer' : 'https://my.tado.com/'})
File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 530, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 643, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 516, in send
raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='auth.tado.com', port=443): Max retries exceeded with url: /oauth/token?client_id=public-api-preview&client_secret=4HJGRffVR8xb3XdEUQpjgZ1VplJi6Xgw&grant_type=password&password=mypassword&scope=home.user&username=myemail (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fa88520e150>: Failed to establish a new connection: [Errno -3] Try again'))
Looks like it is refusing connection over port 443. I do have port 443 forwarded to the same host machine where HA is running on (docker container HA core).
It was working before, nothing changed…
Any ideas?
