Same here… Disabling Alexa Media Player did the trick
Same here.
Same here. Reboot of HA evey 10 minutes.
Also using Alexa Media Player v4.13.3.
I downgraded now to v4.13.2.
Now the issue is fixed, no more reboots 
Good that I looked into this forum.
Same here – downgraded Alexa to version 4.13.2, and the issue stopped.
Thanks for the tip! I just disabled Alexa Media Player after restarting safe mode. Can you give me a clue on how to downgrade it to a working version? Thanks again!
Same here. Disabling Alexa Media Player stopped the crashed. I’m really surprised that an integration can cause the whole system to crash like this. Maybe the HA devs can look into what they could do to make the system more resilient to this kind of thing.
1 Like
Go to HACS and select the Alexa Media Player integration.
Click “Download again” and select “Another Version”. Here you can choose a version and downgrade.
1 Like
Well, I thought the issue was fixed I actually completely deleted the integration because I honestly don’t even use it. As soon as I update even without the integration I am still getting the crash, so apparently I have other issues I honestly have no idea what’s causing it. UGHHHHHH
The HA devs have no control over external custom components. That’s why you get a warning in the logs for each custom component explaining this every time you restart HA.
To make things worse, Alexa Media Player does not currently have an active code maintainer and is on life support. Hell, once you upgrade HA to 2024.10.1, it will not even let you load any AMP version from 4.13.3 and below.
Everything’s explained clearly in the post tagged with the solution tag . Please read that vey carefully.
1 Like
Awesome! That worked perfectly! Thank you so much.
Totally agree and I understand it’s a kinda “at your own risk” deal. Just got me thinking if there was anything they could do to protect the system from things like this. It’s probably an architecture level issue which would take some heavy lifting to change. Still we live in hope. 
They added debug logging for these scenarios a couple of releases ago.
They added safe mode restarts a year or so ago.
They’re adding a specific check for this issue with the next hotfix release.
Short of the Devs being able to see the future, I fail to see what else they could have done.
The best technique is to always make a full backup before upgrading, this we you can back-out if you experience any issues. I send my backups to a Synology network drive which in turn backs up to a cloud drive, so even if the HA machine burns up I can still use the backup to restore HA to a new machine. Always keep 3 backups, one on the machine one on another machine and one on a cloud drive, then you’ll be covered until WW3 arrives.
Ok so I have a new issue. I have disabled and actually completely deleted AMP so that is not the issue here now. Now when trying to update to 2024.1 it goes through with the update then not long after it loses connection then rolls back to 2024.9.3. I have no idea what the issue is so hopefully someone much smarter than me can assist me. These are my supervisor logs. You can see where it rollsback because update has failed. any help would be greatly appreciated.
e[32m2024-10-03 15:39:21.821 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state runninge[0m
e[32m2024-10-03 15:39:22.130 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation completee[0m
e[32m2024-10-03 15:39:25.297 INFO (MainThread) [supervisor.homeassistant.core] Home Assistant Core state changed to APIState(core_state=‘NOT_RUNNING’, offline_db_migration=False)e[0m
e[32m2024-10-03 15:40:11.525 INFO (MainThread) [supervisor.auth] Auth request from ‘core_mosquitto’ for 'mqtt_user’e[0m
e[32m2024-10-03 15:40:11.539 INFO (MainThread) [supervisor.auth] Home Assistant not running, checking cachee[0m
e[31m2024-10-03 15:42:13.922 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:42:39.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:42:49.929 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:43:25.930 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:43:39.926 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:44:01.937 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:44:37.930 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[33m2024-10-03 15:44:39.154 WARNING (MainThread) [supervisor.addons.addon] Watchdog found addon File editor is unhealthy, restarting…e[0m
e[32m2024-10-03 15:44:39.174 INFO (SyncWorker_4) [supervisor.docker.manager] Stopping addon_core_configurator applicatione[0m
e[31m2024-10-03 15:44:39.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[32m2024-10-03 15:44:42.665 INFO (SyncWorker_4) [supervisor.docker.manager] Cleaning addon_core_configurator applicatione[0m
e[32m2024-10-03 15:44:43.503 INFO (MainThread) [supervisor.docker.addon] Starting Docker add-on homeassistant/aarch64-addon-configurator with version 5.8.0e[0m
e[31m2024-10-03 15:45:09.944 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:09.945 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:09.945 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:09.945 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:09.946 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.921 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.922 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.922 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.923 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.923 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.924 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.924 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.925 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.925 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:12.932 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:13.918 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:13.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:13.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:13.920 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:13.920 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:43.924 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:49.922 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:52.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:45:52.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:46:25.920 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[33m2024-10-03 15:46:43.524 WARNING (MainThread) [supervisor.addons.addon] Timeout while waiting for addon File editor to start, took more than 120 secondse[0m
e[31m2024-10-03 15:46:43.918 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:47:01.929 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:47:13.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:47:37.942 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[33m2024-10-03 15:47:43.750 WARNING (MainThread) [supervisor.addons.addon] Watchdog found addon File editor is unhealthy, restarting…e[0m
e[32m2024-10-03 15:47:43.762 INFO (SyncWorker_4) [supervisor.docker.manager] Stopping addon_core_configurator applicatione[0m
e[31m2024-10-03 15:47:43.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[32m2024-10-03 15:47:47.258 INFO (SyncWorker_4) [supervisor.docker.manager] Cleaning addon_core_configurator applicatione[0m
e[32m2024-10-03 15:47:48.053 INFO (MainThread) [supervisor.docker.addon] Starting Docker add-on homeassistant/aarch64-addon-configurator with version 5.8.0e[0m
e[31m2024-10-03 15:48:13.938 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:13.939 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:13.939 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:13.941 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:13.943 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:13.943 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:13.944 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.922 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.923 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.924 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.927 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.928 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.930 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.930 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.931 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.932 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:17.932 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:18.918 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:18.919 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:18.921 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:48:18.922 ERROR (MainThread) [supervisor.homeassistant.api] Timeout on call http://172.30.32.1:8123/api/core/state.e[0m
e[31m2024-10-03 15:54:28.741 ERROR (MainThread) [supervisor.homeassistant.core] No Home Assistant Core response, assuming a fatal startup errore[0m
e[31m2024-10-03 15:54:28.742 CRITICAL (MainThread) [supervisor.homeassistant.core] HomeAssistant update failed → rollback!e[0m
e[32m2024-10-03 15:54:28.765 INFO (MainThread) [supervisor.homeassistant.core] A backup of the logfile is stored in /config/home-assistant-rollback.loge[0m
e[32m2024-10-03 15:54:28.765 INFO (MainThread) [supervisor.homeassistant.core] Updating Home Assistant to version 2024.9.3e[0m
e[32m2024-10-03 15:54:28.766 INFO (MainThread) [supervisor.docker.interface] Updating image ghcr.io/home-assistant/yellow-homeassistant:2024.10.0 to ghcr.io/home-assistant/yellow-homeassistant:2024.9.3e[0m
e[32m2024-10-03 15:54:28.767 INFO (MainThread) [supervisor.docker.interface] Downloading docker image ghcr.io/home-assistant/yellow-homeassistant with tag 2024.9.3.e[0m
e[32m2024-10-03 15:54:29.440 INFO (SyncWorker_4) [supervisor.docker.manager] Stopping homeassistant applicatione[0m
e[32m2024-10-03 15:54:33.416 INFO (SyncWorker_4) [supervisor.docker.manager] Cleaning homeassistant applicatione[0m
e[32m2024-10-03 15:54:34.601 INFO (MainThread) [supervisor.homeassistant.module] Update pulse/client.config: /data/tmp/homeassistant_pulsee[0m
e[32m2024-10-03 15:54:35.031 INFO (MainThread) [supervisor.docker.homeassistant] Starting Home Assistant ghcr.io/home-assistant/yellow-homeassistant with version 2024.9.3e[0m
e[32m2024-10-03 15:54:35.032 INFO (MainThread) [supervisor.homeassistant.core] Wait until Home Assistant is readye[0m
e[32m2024-10-03 15:54:52.025 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state runninge[0m
e[32m2024-10-03 15:54:52.458 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation completee[0m
e[32m2024-10-03 15:54:55.325 INFO (MainThread) [supervisor.homeassistant.core] Home Assistant Core state changed to APIState(core_state=‘NOT_RUNNING’, offline_db_migration=False)e[0m
e[32m2024-10-03 15:55:39.106 INFO (MainThread) [supervisor.auth] Auth request from ‘core_mosquitto’ for 'mqtt_user’e[0m
e[32m2024-10-03 15:55:39.148 INFO (MainThread) [supervisor.auth] Home Assistant not running, checking cachee[0m
e[32m2024-10-03 15:57:19.562 INFO (MainThread) [supervisor.addons.addon] No core_samba addon Docker image homeassistant/aarch64-addon-samba founde[0m
e[32m2024-10-03 15:57:19.563 INFO (MainThread) [supervisor.docker.interface] Downloading docker image homeassistant/aarch64-addon-samba with tag 12.3.2.e[0m
e[32m2024-10-03 15:57:28.969 INFO (MainThread) [supervisor.addons.addon] Creating Home Assistant add-on data folder /data/addons/data/core_sambae[0m
e[32m2024-10-03 15:57:28.970 INFO (MainThread) [supervisor.docker.interface] Downloading docker image homeassistant/aarch64-addon-samba with tag 12.3.2.e[0m
e[32m2024-10-03 15:57:29.581 INFO (MainThread) [supervisor.addons.manager] Add-on ‘core_samba’ successfully installede[0m
e[32m2024-10-03 15:58:03.545 INFO (MainThread) [supervisor.homeassistant.core] Home Assistant Core state changed to APIState(core_state=‘RUNNING’, offline_db_migration=False)e[0m
e[32m2024-10-03 15:58:03.545 INFO (MainThread) [supervisor.homeassistant.core] Detect a running Home Assistant instancee[0m
e[32m2024-10-03 15:58:03.546 INFO (MainThread) [supervisor.homeassistant.core] Successfully started Home Assistant 2024.9.3e[0m
e[32m2024-10-03 15:58:03.705 INFO (SyncWorker_7) [supervisor.docker.manager] Cleanup images: [‘ghcr.io/home-assistant/yellow-homeassistant:2024.10.0’]e[0m
e[32m2024-10-03 15:58:18.041 INFO (MainThread) [supervisor.docker.addon] Starting Docker add-on homeassistant/aarch64-addon-samba with version 12.3.2e[0m
e[32m2024-10-03 15:58:18.456 INFO (MainThread) [supervisor.api.middleware.security] /network/info access from core_sambae[0m
e[32m2024-10-03 15:58:23.372 INFO (MainThread) [supervisor.homeassistant.api] Updated Home Assistant API tokene[0m
Similar issue here. HA running Supervised on RPi 4 8GB with SSD. Rather than rebooting, my system freezes random times, typically 5 to 30 minutes. At first, I suspected a heat issue because the case the unit is in was uncomfortably warm. System Monitor showed CPU temp around 117F, which is not really too hot. I put an external fan to assist cooling and got the CPU temp down to low 90’s and it still kept locking up. I have disabled Alexa Media Player 4.13.3 and though I am currently only 15 minutes in, I am hopeful. [update: 1 hour and still going!]
Downgrading worked for me.
if it helps debug the issue I believe this is the specific error that causes the python error with regards to the Alexa plugin:
- Detected blocking call to load_verify_locations with args (<ssl.SSLContext object at 0x7fd7d06b4250>, ‘/usr/local/lib/python3.12/site-packages/certifi/cacert.pem’, None, None) inside the event loop by custom integration ‘alexa_media’ at custom_components/alexa_media/init.py, line 341: AlexaLogin( (offender: /usr/local/lib/python3.12/ssl.py, line 708: context.load_verify_locations(cafile, capath, cadata)), please create a bug report at Issues · alandtse/alexa_media_player · GitHub For developers, please see Blocking operations with asyncio | Home Assistant Developer Docs Traceback (most recent call last): File “”, line 198, in _run_module_as_main File “”, line 88, in _run_code File “/usr/src/homeassistant/homeassistant/main.py”, line 223, in sys.exit(main()) File “/usr/src/homeassistant/homeassistant/main.py”, line 209, in main exit_code = runner.run(runtime_conf) File “/usr/src/homeassistant/homeassistant/runner.py”, line 189, in run return loop.run_until_complete(setup_and_run_hass(runtime_config)) File “/usr/local/lib/python3.12/asyncio/base_events.py”, line 674, in run_until_complete self.run_forever() File “/usr/local/lib/python3.12/asyncio/base_events.py”, line 641, in run_forever self._run_once() File “/usr/local/lib/python3.12/asyncio/base_events.py”, line 1990, in _run_once handle._run() File “/usr/local/lib/python3.12/asyncio/events.py”, line 88, in _run self._context.run(self._callback, *self._args) File “/usr/src/homeassistant/homeassistant/setup.py”, line 165, in async_setup_component result = await _async_setup_component(hass, domain, config) File “/usr/src/homeassistant/homeassistant/setup.py”, line 461, in async_setup_component await asyncio.gather( File “/usr/src/homeassistant/homeassistant/setup.py”, line 463, in create_eager_task( File "/usr/src/homeassistant/homeassistant/util/async.py", line 45, in create_eager_task return Task(coro, loop=loop, name=name, eager_start=True) File “/usr/src/homeassistant/homeassistant/config_entries.py”, line 742, in async_setup_locked await self.async_setup(hass, integration=integration) File “/usr/src/homeassistant/homeassistant/config_entries.py”, line 594, in async_setup result = await component.async_setup_entry(hass, self) File “/config/custom_components/alexa_media/init.py”, line 341, in async_setup_entry AlexaLogin(
Downgrading to 4.13.2 resolved the issue for me.
1 Like
Helped for a while. But today when I looked into the Energy page, suddenly again the system hangs and restarted.
Suspect something in core Im afraid 
Thank you. That worked for me, too - Disabling the Alexa media player.