Home Assistant Yellow Not Working

Hello,

I recently bought a Home Assistant Yellow with Raspberry Pi Compute Module 4 (CM4). I plugged it via the included network cable and power adapter and waited for it to initialise/setup. When I try to go to http://homeassistant.local:8123 or http://192.168.1.196:8123 the request times out. I don’t see the Home Assistant Yellow in the list of LAN devices on my router. I have tried reinstalling via RPIBoot multiple times and I still get the same result. The lights that are on are green and red with no blinking. I even tried connected to my computer via USB to view the logs, that didn’t work. The documentation said to press enter a few times, but nothing happened no matter how long I hit enter.

Any help would be greatly appreciated. At my wits’ end.

Check the diagnostics help pages. Here is the meaning to the LEDs.
https://yellow.home-assistant.io/guides/yellow-leds/

I’ve already checked that page. The LED setting I have isn’t on that page. The Green and Red Lights are always on.

I would contact Nabu Casa.

Sounds like you have a faulty unit.

Did you supply the CM-4 or did it come with one?

Good luck.

How is your HAY powered? Did you supply the Power supply? Are you sure it is good?

I bought everything as a package from ameriDroid. I bought the one that included a power supply.

Looks like that is who you need to contact then. As a second thought, do you have another 12 VDC with a minimum 2 amp power supply available to try?

Are you thinking the included power supply is broken?

I’m suspicious of it. Do you have a volt meter to check voltage output? The other thing is whether the filtering on the output has failed and there is to much ripple in the voltage and that will cause issues with the proper clocking of signals for the chips, but that takes a oscilloscope to check. That is why I asked about a second power supply to test with.

I don’t have a second power supply with a compatible plug. This seems a little far fetched for an approved distributor though. Not saying it couldn’t happen. Wouldn’t there be no LEDs at all if this were the case? I was able to successfully flash it a couple times. At least, it seemed succssful.

No LEDs would be NO power, like a blown fuse, but a power supply putting out 8 VDC has enough to light LEDs which just need around 4.5 VDC.