How do i troubleshoot why my zwave stick is not able to find any zwave devices

Configuration Z-Wave
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1

I installed a nortek zwave/zigbee stick. It had identified both zwave and zigbee devices originally but I had to uninstall and reinstall the device and addon. Now after that, I can find and work with zigbee devices just fine, but zwave will not identify any new device. I have tried a few devices that I know work and samsung smartthings will find them.

I have tried uninstalling and redoing everything a number of times with no luck. My last resort is to try a clean install on my raspberry pi, but I don’t really want to go through resetting everything up. Any tips on where I can look to start troubleshooting?

2

Did you try excluding them first?

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3

How would I go about that? I am using the ZWave JS integration and not the MQTT one. I only see an option to add a device.

4

Oh, yeah I’m using mqtt… but do you have this option under the integration configuration?

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5

Yes, I see that. I tried to perform an exclusion and it just times out too. It doesn’t end up seeing any of the devices that i put into pairing mode.

6

Can you provide any logging from your Z-WaveJS integration? Has the stick worked before? Why did you have to uninstall and reinstall the device and addon?