How to activate my Door Sensors?

I have Home Assistant 0.99.3 using Hassio on a Raspberry Pi 3B+
My AEON Labs ZW090 Z-Stick Gen5 EU, Fibaro Wall plug, Neo Coolcam powerplugs work well.
I also have a Aeotec recessed door sensor which I was not able to activate.
So I bougt a NEO Coolcam door/window sensor. I was able to connect it with the result of ‘unknown node 7’ and ‘query stage Probe’
The state of the door sensor is ‘initializing’ instead of ‘ready’ the state of my powerplugs.

node id 7
node name Unknown Node 7
manufacturer name
product name
query stage Probe
is awake false
is ready false
is failed false
is info received false
max baud rate 40000
is zwave plus false
capabilities beaming, routing
sentCnt 1
sentFailed 1
retries 0
receivedCnt 0
receivedDups 0
receivedUnsolicited 0
lastRequestRTT 0
averageRequestRTT 0
lastResponseRTT 0
wake up interval 3600

Also after 12 hours waiting the sensor is not awakening.
What can I do to get it working?

Exclude the sensor and try Including it again

My guess is the sensor is too far away from your hub stick right now and isn’t repeating through other z-wave devices, try to include it closer to your stick, place it in the final location, then heal your network and see if that helps.

Ski522 Thanks for your suggestion.
I placed the sensor directy next of the USB stick… then I opened and closed the sensor.
I tested the network and healed it afterwards:
No succes till so far.
The log states:
2019-09-28 15:18:10.683 Info, Requesting Neighbor Update for node 7
2019-09-28 15:18:10.683 Detail,
2019-09-28 15:18:10.683 Detail, Node007, Queuing (Controller) Request Node Neighbor Update
2019-09-28 15:18:10.683 Detail, Notification: ControllerCommand - Starting
2019-09-28 15:18:10.683 Detail, Notification: ControllerCommand - Sleeping

Try to refresh the node, if that doesn’t work then exclude the node and try including it again closer to the controller.

I did refresh the node and now its query state is Dynamic and not Probe any longer. But also not awake which states false.

It will go to “sleeping” whenever it’s not doing anything.

But you should have a binary_sensor in your devices that updates with an on and off with contact or a break in the contact.

You use this binary_sensor in a template sensor to display as open or closed:

 - platform: template
       friendly_name: "Front Door"
       value_template: >-
         {% if is_state('binary_sensor.front_door', 'on') %}
         {% else %}
         {% endif %}
       icon_template: >-
         {% if is_state('binary_sensor.front_door', 'on') %}
         {% else %}
         {% endif %}

Hi Philip,
Your suggestion sounds great. I copied the text in the configuration.yaml and renamed the node front_door…
This does not work. Do I have to use the sensor text in an another file?

Did anyone find a solution ?

Same problem on my HA :

Sorry, I did not. So I switched to a Homey and there the sensor works great without any adjusments.

It’s a pain to include the device but I managed to do it. Complete procedure for the combination NEO Coolcam Door/window sensor and AEOTEC Z-Wave USB stick is:

  1. Reset the device by holding the code button 10 seconds until the led flashes
  2. Set the Z-wave controller in inclusion mode
  3. Fast press the code button 3 times and wait for inclusion to complete
  4. Put the stick back in the Pi and restart HASS (keep the new device within range)
  5. Keep the device awake by repeatedly fast pressing the code button 3 times until the NEO door sensor appears in de devices list. (you can do this with short interval)

At first I only saw three entities but later on after reboot again I also found the battery entity. All works fine now.