Huge data use on Android Companion App

Mobile Apps Home Assistant Companion for Android
#1

I know this has been covered before so I read and checked that ‘Automatically close connection’ is enabled in my app settings, but over the last two days my phone has smashed my data. This app has used 10.45Gb in one day…

For now I have turned off ‘Allow background data usage’ in my phones data settings, however that then prevents location updates going out, and I’m guessing notifications coming in? (will soon find out about that one)

Any ideas? Not sure if this is a bug that has crept in or what. This is on version 2.5.0 as thats the latest showing for me at the moment.

#2

remove live view picture entity cards

1 Like
#3

I don’t have any on my main dashboard but I do have them on other lovelace pages. Are you saying we can’t have them anywhere?

#4

its a bug in the HA front end until it gets resolved theres not much we can do on the apps end. Make sure to properly close camera more info panels too, we noticed that was a culprit to the issue.

#5

Bummer. Hopefully it can be fixed soon. It seems odd that my lovelace config has had cameras on it for a long time yet this is the first I’ve had massive data consumption. Has this HA bug only recently popped up?

#6

Honestly I am not sure, I have yet to be able to reproduce it and neither has the other developers including the frontend team. One of the users in that bug mentioned the data usage got better in a recent HA version so not sure if updating HA will make the situation better for you.

#7

I’m on HA 0.117.2 at the moment, will try 0.117.5 now.

#8

While you’re at it, a new version for the apphas been released as well :slight_smile:

#9

For whatever reason I’m not yet seeing the new version in the Play Store

#10

It has been released yesterday I think, may take some time until it’s available in the app store.

See the blog post here.

#11

Yeah, I had read through that earlier. Just waiting for it to become available for me

#12

Have this been fixed?
My cellular data in november and december is already drained.

See screenshot of the usage :rofl::

Screenshot_20201116-082110
Screenshot_20201116-0821101080×2400 76 KB

Screenshot_20201116-070945
Screenshot_20201116-0709451080×2400 72.1 KB

#13

Not sure, after the HA app chewed up 10Gigs in one day I chose to block it from using data unless the app is open in the foreground. Unfortunately that means my doorbell images don’t come through, just the text part.

I haven’t been game to test it out since… especially since @dshokouhi’s response above suggests that the issue won’t be sorted until a HA side issue is resolved.

#14

Happened to me as well today with live cameras. 4GB… Can this be fixed?

#15

I have the same problem also. Happy to assist with debugging if needed.

Does anyone know if this is an issue with any of the other HA apps/frontends for Android?

#16

to my understanding the issue also exists in Chrome for android…just remove your live view picture entity cards and you will be good.

Nothing the app can do until its fixed in the front end. If you guys really need live view picture entity cards take them off the home page and put them in another tab or dashboard. There are quick and easy workarounds for this so you guys don’t eat up data.

#17

this happened to my father’s phone today with the companion app.
9 GB used in one day.

He never opens the app. its used for location tracking only.
“auto close connection” has been on for months with no issue until today.
I do have some live view cameras on a lovelace page, but no issue until today on 1 phone, not all.