I am completely new to home assistant and received my home assistant green unit today. I connected it via Ethernet to my google wifi network and am unable to connect to it. My network goes from the Verizon fiberoptic gateway into a Google wifi then out from the Google wifi into a 16 port ethernet switch which has a bunch of stuff like a printer etc. I can see on the Google home app that the home assistant green has the IP address of 192.168.86.100. The phone app on my Google pixel 8 pro cant find it. I tried the automatic search that comes up as well as the enter address manually for both http://home assistant.local:8123 and the IP address and the IP address with :8123 on it. I also tried turning off ipv6 on my Google wifi network but that didn’t seem to help. I really know nothing about computer networking so apologizes in advance if my problem is super basic but I would appreciate any help anyone could offer me. Thanks in advance.
edit: I read online to try http://homeassistant.local:4357 and it says supervisor connected, supported: supported and Healthy: unhealthy. under unhealthy is a tab 'setup" and when I click on that it says “The issue This happens when any of the setup tasks fails to complete, this can be due to the host not being completely ready when the supervisor starts or that the DBUS is not properly working”
I tried a chomebook but no luck. I do have a windows laptop I can bring home from work. I also did hook the ha green to a monitor and it confirmed the same IP address as the google home app. Many thanks for your insight.
Exact error messages please. (the wording of your errors help)
We also need EXACT info fro the console including your subnet mask (the /xx part at the end of the IP address) and the subnet mask on your device you’re testing from.
When I try to setup my HA green I get the following error: Unable to connect to home assistant. There was an error loading home assistant. Please review the connection settings and try again. Error code -6 Description: net::err_connection_refused.
I did ping the IP address of the HA green with a windows machine and 4 packets were sent and received.
When I start HA green connected to a monitor it takes a while to start up. I get the large home assistant banner in ASCII characters followed by the following underneath:
Welcome to the home assistant command line
waiting for supervisor to startup…
IPV4 address for end0: 192.168.86.100/24
IPV6 address for end0: 2600:4040:788c etc…
The phone I’m using to try to setup home assistant is a pixel 8 pro xl. Under network settings I’m on the same wifi as the home assistant is connected via ethernet. the IP address is 192.168.86.75 The gateway is 192.168.86.1 Subnet mask is 255.255.255.0 DNS is 192.168.86.1
Mr Curtis - I wanted to let you know I posted a response to your message trying to help me install my HA Green. Please let me know if it’s what you were looking for and I appreciate any suggestions you might have for me to get it working on my google nest wifi network.