I use the ZHA integration and all of the sudden one of two stopped working.
I have tried to pair it again, didn’t work.
I try to reconfigure the device and I get this:
In my case it was a defective device.
I was asked to try and reset it by holding the button down for 10 seconds, then pair it again with five clicks.
It failed and I got sent a new one.
Very pleasant experience, no more questions and it was mailed to me even though I bought it in store.