Integrating switchbot curtains

I integrated switchbot curtains following the instructions listed here:

I am able to get the current status of curtains, but it doesn’t seem to be working when I click open or close it doesn’t move.
Btw, I am able to operate it from the switchbot app.

I am using 2 curtains on the same window, so it has 2 robots.

Thank you for your input.

Sorry to be that guys, but ditto - same issue here. Maybe me posting will be a “ping.”