Invisible device tracker on the map

Hello,

I installed Home Assistant Companion for Android, and the tracker work well ( because I use the prox function), but I don’t see my phone on the map.
I set my tracker in the person, in the configuration panel, but it’s the same.

I used Ariela before and I never needed to configure that before. Could you help me ?

Thank you !

Are you at home? Device trackers don’t appear when home.

Hello,
It’s my problem: I’m not at home and I don’t my device.
I don’t understand.

Do you need more information?

Have you enabled zone tracking in the app? If yes, it will only show which zone you are in.
Try disabling that option.

It’s the same… :roll_eyes:

As you see, my tracker is here and work well.
image

Do I add some information in my configuration.yaml to see this device on my map ?

Was zone based tracking enabled before and have you disabled it in the app? If disabled after my post, try to restart home assistant after.

Effectivly, it’s better when I restart my home assistant. Thank you !