IOS app 2.0 not generating 'service notify.mobile_app_myphone'

Hi, I might be missing something here but if so I cannot seem to locate any info for my issue so hopefully someone can point me in the right direction.

I have installed the new iOS app 2.0 and everything works great for my iphone, however when installing it on my wife’s iphone 11 it generates all of the services correctly apart from ‘notify.mobile_app_phone’

I am setup as an administrator and she is setup as a user (to limit access to configs etc)
previously had her set up using my login credentials on her phone without any issue but then realised not a good idea so set her up as a user in her own right.
Would this be an issue with the app or would this be because she is only setup as a user in my HA instance?

Running HA .102.3 without any other issues

If you haven’t already, please read the migration guide. It sounds like you need to restart Home Assistant to me

Thanks Tom, that did eventually solve my issue but only after restarting HA 3 times though hence my post.

I’m having the same issue. I had to reinstall the Home assistant on my phone and the notify.mobile_app_ for that phone is not coming back :frowning: This happened before and kinda brakes my notifications since this is the first phone on the list on my automations, so no other notification will be sent :frowning:



1 Restart HA after ios onboarding
2 Close and restart HA ios app
3 The service should be created now.

I already do that and the service isn´t created yet. Any idea?

I’m having the same issue. I set up a second phone for my wife with a non-admin account and it’s not creating a notify service after restarting Home Assistant 3 times and restarting the app after confirming notifications are already enabled.