iOS Local Network Partial Functionality

Mobile Apps Home Assistant Companion for Apple
1

I’ve run into a bit of odd behavior with the Companion App. It had been working well until about a month ago, with no changes to the Companion App configuration. Whenever I am on my local WiFi network, the Companion App interface only partially loads, then freezes completely. If I move onto LTE, it functions perfectly. I’ve tried logging out, deleting the app, restarting phone, reinstalling app. This has persisted through multiple HA/Supervisor versions. I also see the behavior if I open HA through iOS Safari on my local network. Access through Chrome on my PC/Laptop work great on my local network. If I use Nabu Cloud through the Companion App on my local network, it will work, but is rather sluggish.

HA Setup Info:

  • Installed in VMware VM
  • HA version: 0.111.2
  • Supervisor v. 227
  • Latest version of Companion iOS app
  • Using DuckDNS

App on WiFi:

103962799_254435162504355_4802891877024089458_n
103962799_254435162504355_4802891877024089458_n946×2048 172 KB

2

This is the app on LTE/Nabu Cloud on WiFi:

104376087_266015161138725_5073630439961800165_n
104376087_266015161138725_5073630439961800165_n946×2048 188 KB

3

Do you see the same behaviour if you connect to home assistant via Safari on iOS?

4

Hi Tom - Yes, if I open HA via the DuckDNS URL through Safari on iOS, it exhibits the same behavior as the app.

5

Probably worth flagging this up to the front end team. This sounds similar to https://github.com/home-assistant/iOS/issues/564 to me

6

Can do. Thanks for the feedback!

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