IOS sound nofications - not working

Configuration
1

I’m trying to get a notification working with sound on my iPhone, however the only time it actually plays the sound is when i have the phone unlocked at looking at it.

this is the notification code:

service: notify.mobile_app_iphone
data:
  title: Leak detected
  message: '''Leak detected by sensor {{ trigger.from_state.attributes.friendly_name }}'''
  data:
    push:
      sound:
        name: "US-EN-Alexa-Water-Detected-Generic.wav"
        critical: 1
        volume: 1

the critical notification shows up on the screen when the phone is locked but no sound. i do get a chirp sound on my watch but nothing from the phone, unless the phone is unlocked.

I have all notifications options enabled in iOS settings.

anyone have any ideas/suggestions?

2

Did you try change the sound in HA mobile app settings > Notifications > Sounds

btw depends on model of the iphone, the newer ones not going to give a loud sound if it detect you are looking at it. Try put it away and the alert will get louder and louder i think.

As a side note, homekit notifications for alarms and leaks are a lot better if you have home integration in HA.

3

i have tried it with several sounds, they only play if i have the phone unlocked and i’m looking at it.

I find the homekit integration to be rather crappy, there seems to be a random delay in device states passing over to homekit, some times its instant sometimes it hours behind.

1 Like
4

oh yeah homekit integration only work remotely when you have home hub set up.

anyway have a look here step 2? you might accidently set HA to quiet

6

Also worth trying, ios settings > sound and haptics > Change with buttons

7

If you have the notifications enabled on your watch, the phone will never play sounds when locked. This is an iOS/watchOS setting and you must disable notifications for the app on your watch in order for the notification sound to play on the phone. This is an either/or setting. You either get notifications and custom sounds on the phone and nothing on the watch, or you get notifications and the default watch chime on the watch and the notifications in the Notification Center on the phone. Go into the Apple Watch app, notifications, find the app, and turn off notifications if you want the custom sound to play on the phone.

5 Likes
8

Yep, i confim that :frowning: when apple watch is off or notyfications is off like squirtbrnr as he mentioned.
Is there a solution to have both watch and voice notifications?

1 Like
9

As today, if you are wearing the Apple Watch the notification won’t play any sounds on the iPhone. Quite annoying because there are situation where you don’t have the phone with you and you need the see the notification on the watch, but also some notification where play a specific sound can’t work on the watch.

10

I’ve got the same problem, anyone figured out a solution? I have a set of custom sounds that play dynamically and really don’t want to lose that but there are times when I’m not with my phone and would like the notifications to at least come through on the watch. I’m assuming there is no way to add the sound files to the watch, in a similar way to what is done for ios notifications?

1 Like