Is it still possible to setup the Companion App through Nabu Casa

Mobile Apps Home Assistant Companion for Apple
1

Hi there,

Despite the many suggestions on this community forum I’m not able to setup a remote connection through Nabu Casa for the Companion App on iOS. Context:

  • A valid trial subscription to Nabu Casa
  • Latest version of iOS: 13.4.1
  • Latest version of HA: 0.108.3
  • Latest version of HassOS: 3.12
  • Latest version of the Supervisor: 214
  • A default configuration of Home Assistant

Setup process:

  • The Companion App finds my Home Assistant setup automatically
  • All checkboxes are greeen
  • An integration is created automatically for my iPhone (X)
  • The app works perfectly while on the same network as Home Assistant

But, no matter what I do the remote connection address never changes to something other than the internal IP address of Home Assistant. Also, I never see the alleged option to connect through the cloud.

This leads me to the question of whether it is even still possible to setup a remote connection through Nabu Casa given you have an up to data iOS device (as that seems to be the main issue).

2

Yes this is still possible. In the app when you go to the sidebar -> app-configuration, what is written there in the field Home Assistant URL? Change this to your nabu casa URL.

3

I guess you mean in the Connection section? This is listed:

If I try to change the External URL I get an error message that says I can’t manually enter the Nabu Casa UI because it will be detected automatically…

4

Hold on. Think I found it. I had Remote Control in the Home Assistant Cloud disabled. I thought that was only necessary if you wanted to access HA in a web browser. Enabling it, resetting the app and reconfiguring it solved the issue.

Too bad Grafana graphs in iframes in Lovelace aren’t shown though. This makes the app a lot less useful to me.