Is Twilio SMS limited to North American Numbers?

Configuration
1

I have been successful sending a SMS message from my North American Twilio number to a North American number. When I add a UK number the log says that it is not a valid phone number. Is that an integration issue or how I setup my Twilio account?

twilio.base.exceptions.TwilioRestException: HTTP 400 error: Unable to create record: The 'To' number 447redacted (12 digits) is not a valid phone number.
1 Like
2

Hi Graham,

I’m facing the same issue as you, did you managed to get it working? if so, what was the issue?

Thanks!

3

I lost my UK number so not an issue for me anymore. I was unable to determine if it was a Twilio policy to serve only domestic market or a restriction in the HA integration code. Twilio operates in the UK so I imagine there would be no policy restrictions sending a message from your UK Twilio number to other UK number. If you can read code, the Twilio integration source code is on GitHub.

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4

Thank you Graham for your quick reply, will continue investigating then…

Have a great day.