Issue Netatmo integration with Ecometer Legrand 412032

Hello,

I am trying to integrate my Legrand Ecometer 412032 (yes, the one that relies on cloud). The device is visible in the device section, and the various entries that I have configured are seen, but always “unavailable”.
By providing all below info, I hope to solve my issue, and to help all the ones that are in a similar situation. Happy to share more on the topics to assist if I can. :wink: (even thu it is still not working).

Here is the setup:
I run the HAOS:

  • Core 2024.1.3
  • Supervisor 2023.12.0
  • Operating System 11.4
  • Frontend 20240104.0

I followed the instruction as posted multiple times:

On dev.netatmo.com

  • dev account set up (I have my “Client ID” and “client secret”)
  • webhook not banned; App Status “Activated” and Webhooks “Status Flag green”
  • Instance exposed and reachable via 443 (tested and accessible thru my phone (not on wifi)
  • Instance exposed to (80, 88, 443, 9443 and 8123) for webhook registration.
  • I have a “Let’s Encrypt” SSL certificate
  • I have added my Integration credentials
  • Installed the Netatmo Integration.
  • It detected my device, and all the entries that I created are added.
  • The device (EcoCompteur) is working well and have access to all its data thru the Home+Control App on my phone or on the Website.
  • On the dev.netamo.com, I can use the “/get meseasure”
    • I have the Device_id and module_id, and using type “sum_energy_elec”, and get a “server response” OK, with a series of value.

To help in debugging I changed the foolowing:
lines in configration.yaml
logger:
default: warning
logs:
homeassistant.components.netatmo: debug

on the logs:
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.data_handler] Publisher home-65185fa457592f0b8907d8a7 added
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Écocompteur
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Chargeur EV
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Chauffe eau
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Chauffage
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Prises - Eclairage
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Pompe a Chaleur
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Total
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Gaz
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Eau chaude
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.sensor] Adding DeviceCategory.meter sensor Eau froide
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.data_handler] Publisher weather removed
2024-01-12 14:38:19.668 DEBUG (MainThread) [homeassistant.components.netatmo.data_handler] Publisher air_care removed
2024-01-12 14:38:26.182 INFO (MainThread) [homeassistant.components.netatmo] Register Netatmo webhook: https://xxxxxx.yyyyyy.fr/api/webhook/1a38103c193907f341ee419209cb5980062418ab6baa63ef36ec55a848702230

However, when listening on the netatmo_event in Developer Tools → Events, I never see anything.

Under the Device, the sensor is seen as unavailable:
image

and under Entities, I have the following:

and keep seeing:
2024-01-13 10:53:33.409 DEBUG (MainThread) [homeassistant.components.netatmo.data_handler] No device data available

despite the data being available on the App, or thru the getmeasure…

I hope I have provided enough info and that someone can help.
If more infos are required, let me know.

1 Like

Exactly the same for me. If you have a solution, I’m interested :slight_smile:

Hi, any updates on this? it would be great to see it working, i have the same version

Hello,
Sorry, not be very present lately…
There is a case open on github (Netatmo - Energy Control app · Issue #106507 · home-assistant/core · GitHub) … hope to get some feedback soon :wink:
Keep you posted …