Issues with Inovelli Red Dimmer LZW31-SN, updating firmware and taps no longer working

I have three LZW31-SN dimmers. The first one I was able to update after many attempts at trying the update button that shows up when going to settings. The other two wouldn’t update, and now don’t even show taps in my logs. The LEDs still work as well as the config button. Did I break them?

Factory resetting them fixed it all.