ITead Sonoff Zigbee 3.0 USB Dongle "Failed to connect"

Hi, I recently bought a ITead Sonoff Zigbee 3.0 USB Dongle. I have problems connecting this dongle to my Home Assistant installation.

I installed home assistant on a nuc using docker on ubuntu server 20.04. I start docker like this:

$ sudo docker run -d --name="home-assistant" --privileged --restart always -v /home/nerd/homeassistant/config:/config -v /etc/localtime:/etc/localtime:ro -v /dev:/dev -v /dev/ttyUSB0:/dev/ttyUSB0 --net=host ghcr.io/home-assistant/home-assistant:stable

This works flawlessly.

Both inside and outside the docker container the device is shown as:

/dev/serial/by-id/usb-ITead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_76b207dc82c9eb11adf58f4f1d69213e-if00-port0

In the Home Assistant interface I try to add it as an integration. So I click on “Add integration” and choose “Zigbee home automation”. ZHA shows me the serial device path of the interface, which I select. After that I choose “ZNP” and it seems like Home Assistant starts to add it. However, in the end this final step fails and I get the message “Failed to connect”.

Does anyone know what I might be missing?

Kind regards,

Samnang

Just to add: I used the most recent firmware by Koenkk to flash the usb dongle.

$ wget https://github.com/Koenkk/Z-Stack-firmware/raw/master/coordinator/Z-Stack_3.x.0/bin/CC1352P2_CC2652P_launchpad_coordinator_20211217.zip

Today I flashed the dongle once more to see if something had gone wrong there, but alas: I still get the “Failed to connect” error.

What I did notice as well was that flashing my dongle takes less than a second to complete, where it seems to take longer in the video Easy Sonoff Zigbee CC2652 Firmware Upgrades! + Other Ethernet / USB - YouTube, in which digiblurDIY describes the flashing procedure.

Any pointers would be highly appreciated!

I am having the same issue with
Home Assistant 2022.12.8 Supervisor 2022.12.1 Operating System 9.4 Frontend 20221213.1 - latest

I have put the device on a USB extension and directly connected it to a USB port.

I have check that the firmware is the latest 6.10.x

Any ideas on what might be happening.

Thanks

image

This is the error I get and nothing seems to help. Restarting. rebooting…

Any suggestion would be appreciated.

Thanks

did you ever resolve this?