June 7 2022 - Insteon Servers Back Online

Hardware
1

Just noticed my Insteon hub LED is green!?
No updated notice on the Insteon website what this means long term.

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2

Basically, they ran out of money, here are some details:

3

I already deleted my Insteon App, it is no longer available via the Play Store, and the Google Home Integration is no longer available. So I’m not sure what good this does me. I have noticed some of my Insteon devices that were working perfectly with HA yesterday are starting to glitch. How ironic would it be if Insteon’s servers coming back on line only served to make everything worse. Face, meet palm.

2 Likes
4

Disconnect/block your hubs. They are probably changing your firmware.

5

Why would that be and if so, would they make it any worse then it already is?

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6

Well they might want to keep you in their ecosystem rather than have your device available to HA.

7

True.
But if they are already in bad water, still?

8

Because I’m only using Insteon locally, to pre-empt any funky glitches, when I saw the green LED was back on I blocked the hub’s internet access on my router.

After the Insteon cloud servers went down, once my hub and HA were working well together I did a reset on the hub to it clear out the old configuration. HA and the hub have been happily coexisting in their new symbiotic relationship ever since!

9

This is great news from my perspective. For those who have devices that do not work exactly as expected in HA this is a good time to identify how the Insteon app controls the device. Here is what to do:

  1. Put HA Insteon mesages into debug mode by adding the following to your configuration.yaml file:
logger:
  default: warn
  logs:
    pyinsteon.messages: debug
  1. Use the Insteon app to trigger the device to perform whatever function is not working as expected in HA. This can include performing device configuration.
  2. Restart HA
  3. Capture the home-assistant.log file and document what activity you performed in the Insteon app.
  4. Send me the log files including the documentation of what activities you performed.

The above info will give me sufficient information about how the Insteon app manages the device in order to build that functionality into HA.

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10

the syntax above give the following error:
The system cannot restart because the configuration is not valid: Invalid config for [logger]: expected a dictionary for dictionary value @ data[‘logger’][‘logs’]. Got None extra keys not allowed @ data[‘logger’][‘pyinsteon.messages’]. Got ‘debug’. (See /config/configuration.yaml, line 11).

11

Check that you have a colon between pyinsteon.messages and debug

12

weird… the colon was actually there, but I deleted it and retyped it and it accepted the change.

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13

June 9 update at insteon.com
A New Day for Insteon! — Insteon

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14

Just saw this article. Very surprising news.

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15

I’ve seen a few different posts on here and fb insteon user group. But some me included have noticed issues since the hubs have come back online. I setup HA and Insteon shortly after the shutdown and it was 100% reliable. However I had this issue once last week and and now twice since June 7th.

Logger: pyinsteon.protocol.http_reader_writer
Source: /usr/local/lib/python3.9/site-packages/pyinsteon/protocol/http_reader_writer.py:107
First occurred: June 8, 2022, 9:13:10 AM (292 occurrences)
Last logged: 9:55:51 PM

Hub write failure (ClientError)

I cannot control Insteon from HA, if I unplug the hub and plug it back in it works for a while.

It’s doesn’t makes sense why this would affect HA, I assume people were using HA to control Insteon before the original shutdown in April.

Some are blocking access to and from their hub from Insteon. But I agree I think Insteon being back online is a good think, and adding HA in the mix for ultimate control is the best of both worlds.

@teharris1 can HA coexist with Insteon online, any thoughts why are some are experiencing issues now?

16

Has you hub firmware been updated?

17

I don’t know what hub version I was on before, it says 1019. I can’t imagine they would have sent an updated firmware that quickly.

18

It’s possible though, they might have prepared that before the official announcement to win back clients immediately.

Don’t forget:

  • they have to get the business started and making it profitable
  • closed systems often make money keeping it that way
19

Insteon is going the pay by month or year model for the online servers. Best to get any debugging done before they complete the change.

20

Anyway to block the hub connection with xfinity?