Konnected - setup issues

Hi,

I just received a Konnected Alarm Panel kit and was able to configure WiFi and even access the panel motherboard using Konnected app. Then performed following:

  1. Set up HA integration for Konnected, it was a breeze.
  2. By using Configure (from Integration), added a binary sensor on Zone-1
  3. Zone-1, physically connected a reed switch (NC) with both pieces touching together. Using a multi-meter confirmed that reed switch gets 3V when the magnet is removed.
  4. Added the reed switch to UI but it always shows as “closed” even when the magnet is removed

Did I miss something in above setup or not followed the instructions correctly?
Thanks.

Konnected-03
konnected-01
konnected-02

@heythisisnate please see if you can provide any guidance on above setup. I want this unit to work with the reed switch before I start cutting holes in the drywall to install a junction box and do the actual wiring for home security. Thanks.