Kwikset 916 timeouts, unable to trigger via home assistant

Configuration Z-Wave
1

I’m trying to get a Kwikset 916 setup with home assistant. The device is installed in my door, I can see the entity pop up in home assistant, but when I go to send a command it fails. I’ve tried repairing/pairing, factory resetting the device, moving the device right next to the hub, and adding node both securely and normally. Here are my exact steps that I’m trying:

  1. Press A on kwikset device. Red light illuminates
  2. Press ‘add secure node’ in home assistant z-wave UI. Node initializes then moves to ready state with no failures.
  3. Navigate to developer console
  4. Run a service of some kind, ‘lock.unlock’. specify node_id: 8, entity_name: zwave.kwikset_spectrum_brands_smartcode_916. Nothing happens

OZW_logs say:

2020-11-07 19:19:09.166 Error, Node008, ERROR: Dropping command, expected response not received after 1 attempt(s)
2020-11-07 19:19:09.166 Detail, Node008, Removing current message
2020-11-07 19:19:09.167 Detail, Node008, Notification: Notification - TimeOut
2020-11-07 19:19:09.173 Detail,
2020-11-07 19:19:09.173 Info, Node008, Processing (Send) Nonce Request message (Callback ID=0x78, Expected Reply=0x04)
2020-11-07 19:19:09.173 Info, Node008, Sending (Send) message (Callback ID=0x78, Expected Reply=0x04) - Nonce_Get(DoorLockCmd_Set) - 0x01, 0x09, 0x00, 0x13, 0x08, 0x02, 0x98, 0x40, 0x05, 0x02:
2020-11-07 19:19:09.181 Detail, Node008,   Received: 0x01, 0x04, 0x01, 0x13, 0x01, 0xe8
2020-11-07 19:19:09.181 Detail, Node008,   ZW_SEND_DATA delivered to Z-Wave stack
2020-11-07 19:19:19.174 Error, Node008, ERROR: Dropping command, expected response not received after 1 attempt(s)
2020-11-07 19:19:19.174 Detail, Node008, Removing current message
2020-11-07 19:19:19.174 Detail, Node008, Notification: Notification - TimeOut

Here is my config.yaml:

zwave:
  usb_path: /dev/ttyUSB0
  network_key: "0x2e, 0xcc, 0xab, 0x1c, 0xa5, 0x7f, 0x0e, 0xb5, 0x70, 0x71, 0x2d, 0x98, 0x25, 0x43, 0xee, 0x0c"

I’m at wit’s end, I’ve tried everything I can think of. Any help is appreciated. Let me know if I can provide more information

2

Wrong entity

Look for lock.yourlockhere
Go to configuration>>entities and you can find and lock/unlock from there to test it

3

You’re right, I realized I copied the wrong entity over to the post I was actually using the correct one the service tab. There was only one option for the entity dropdown.

This issue is resolved now, the lock is working. I left the lock alone for a few hours and when I came back it was working. For anyone else having this problem I would suggest doing the same, its not great advice but nothing else I did worked.