bortuzar
(Benjamin)
March 7, 2024, 3:55pm
1
I have a Kwikset Smartcode 910 Z-Wave lock, and while I can control it remotely without any issues from my Home Assistant (HA) web interface, when I perform actions directly on the physical lock itself, such as entering a code or manually opening the latch, I don’t see any corresponding entries in the Z-Wave log.
Any ideas or help would be appreciated.
My setup:
Kwikset Smartcode 910 Z-Wave lock (Firmware: 4.10)
Zoos S2 stick 700 (USB, Firmware: 7.18.3)
Home assistant (2024.2.5)
Z-wave JS UI (zwave-js-ui: 9.9.0, zwave-js: 12.4.4)
Keymaster
Z-wave log level set to: Debug
I have tried:
Factory reset of the Kwikset Lock
Excluding and including the lock
Re-Interviewing the Kwikset lock.
Clearing and re-creating the z-wave associations
Re-building routes
Changing the S2/S0 Keys
The door lock is 1 meter away from the Z-Wave USB stick. (there is no packet loss)
I attach an image to complement this information.
Is there anything else I can check? Is there any other log I should check? Should I try removing Keymaster in case its generating any issues?
Any ideas or help would be appreciated.
tmjpugh
(Tmjpugh)
March 7, 2024, 4:18pm
2
It won’t show code entry in device but it should show physical lock/unlock in HA.
bortuzar
(Benjamin)
March 7, 2024, 4:28pm
3
Hi @tmjpugh , can you please provide more details on this.
mterry63
(Martin)
March 7, 2024, 5:21pm
4
FWIW I had a 910 lock that did the exact same thing. I eventually replaced it with a 914 that has worked flawlessly.
I had three and still have one 910 and never had any issues. I did check and the one I still have installed is not showing Z-Wave+ and is showing a lower firmware version in Z-Wave JS UI.
This might be a better fit to be open as a Github issue. There was an older issue around the same problem, but looks like it’s been closed.
opened 01:52AM - 04 Jun 21 UTC
closed 09:03PM - 01 Jul 21 UTC
config ⚙
<!--
🚨🚨🚨 STOP! STOP! STOP! 🚨🚨🚨
Please fill in the whole issue template… . We won't be able to act on it if you don't.
This template is NOT for bug reports!
**DO NOT** use this template to report a problem with an existing config file or if a device is not working correctly.
-->
**Which device is missing?**
Kwikset 910 Lock, Z-Wave Plus
**What are the IDs?**
Manufacturer ID: 0x0090
Product type: 0x0003
Product ID: 0x0000
**Did you check if we really don't have it?**
<!--
🚨🚨🚨 WARNING: We will close this issue without warning if the following points do not apply. 🚨🚨🚨
-->
- [ X] It is not in the [configuration DB](https://devices.zwave-js.io/)
- [ X] It was not [merged recently](https://github.com/zwave-js/node-zwave-js/pulls?q=is%3Apr+is%3Aclosed) or has a [pending PR](https://github.com/zwave-js/node-zwave-js/pulls?q=is%3Aopen+is%3Apr)
- [ X] It is not in the [TODO list](https://github.com/zwave-js/node-zwave-js/issues/1600)
Here's an export of the node from the zwavejs2mqtt interface (forgive me if this is useless):
[node_47.json.zip](https://github.com/zwave-js/node-zwave-js/files/6595196/node_47.json.zip)
Basically, I ditched the old z-wave card in favor of a z-wave plus card I purchased on ebay. My coordinator sees the lock and it pairs without a hitch, except it shows up as an unknown mfg and device. The lock responds to unlock and lock commands issued from home assistant. I can also use zwavejs2mqtt to successfully send new user codes. But the alarm_type and status are not being reported at all, so I can't which code was used to unlock the lock.
Any help is greatly appreciated.
![s-l1600](https://user-images.githubusercontent.com/53503316/120733667-3905cd80-c4ad-11eb-8fa2-498b2a4d97b4.jpg)
![s-l1600 (1)](https://user-images.githubusercontent.com/53503316/120733671-3acf9100-c4ad-11eb-8f44-1b645a9f2c62.jpg)
![s-l1600 (2)](https://user-images.githubusercontent.com/53503316/120733677-3c995480-c4ad-11eb-903a-872ec7391d29.jpg)
bortuzar
(Benjamin)
March 7, 2024, 6:28pm
6
Hi, I am running this lock with a 450241 Z-Wave+ module I purchased on eBay. This is the link to the chipset I am using. Maybe it can provide some insights:
Kwikset Z-Wave PLUS Module 450241 Home Connect Chip for Kwikset Smartcode Locks | eBay
I had the same issues. Migrating to an 800 series stick fixed it.
tmjpugh
(Tmjpugh)
March 8, 2024, 12:18am
8
My apology. I confuse my 914 with 910