Kwikset Smartcode 888 - Door status always open

Hardware
1

So I installed a Smartcode 888 Deadbolt last night. Everything went fine, it joined my Z-wave network on the first try. I’m able to lock and unlock the door and see all of the various battery indications.

The problem is that one of the entities doesn’t seem to be working correctly…
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This status has shown as ‘open’ from the moment that I connected the lock, even though the door has been opened and closed numerous times.

Now to be fair, I didn’t expect this lock to display the status of the door so it’s not a big deal if i can’t get it to work. I’m just wondering if there isn’t something simple that I’m overlooking, like a sensor that’s blocked or something like that. Note, that this is not the same as the locked/unlocked status of the deadbolt. That’s working fine.

2

Did you have any luck with this? I was wondering the same thing.

3

Piling on - installed an 888 last night and spent way too much time trying to figure out what makes the integration report the door as “open”.

I have a second 888 on the way and will see if the “the_current_status_of_the_door” sensor on it behaves the same way.

4

I’m using the Kwikset Home Connect 620 and I get the always open status as well. I thought it detects the door is closed by the sudden stop motion when the door closes. I tried slamming my door shut, but it still detects as open.

5

Same here with my 910/912. Mine is also sporadic in updating the lock status even though I perform the action via HA (from google assistant).