Life360 error: Location information missing


I installed the life360 integration, opened an account, allowed location sharing, but I get the following error in HA log:
Location information missing

Accordingly, nothing appears in my device trackers under “People”.

Any ideas how to solve this?

Try adding the following to your configuration, restart, and see if there are any useful messages in home-assistant.log:

  default: info
    life360: debug
    homeassistant.components.life360: debug

Alternatively you should be able to enable these by using the logger.set_level service from Developer Tools.

Hi Phil,
I have the same problem and the logging showed this:

Source: components/life360/
Integration: Life360 ([documentation](, [issues](
First occurred: 21:25:09 (2 occurrences)
Last logged: 21:25:21

* life360_till_bremke: Location information missing
* Suppressing further errors until OK: life360_till_bremke: Location information missing

So this leads to not showing any new entity.

What can I do to make it work?

Best regards Till