Live stream in lovelace dashboard doesn't work in iPhone app

I’ve just managed to get one of my Hikvision IP cameras set up and displaying in my dashboard. On a browser both the still picture and the live view work fine, however on the iOS app the still picture works but the live view does not; it shows the various live view controls, but the area where the picture should appear is blank.

Any ideas on how to fault-find this, or things to try?

My HA is v2021.5.4 and my iOS app is 2021.5 (2021.150).

I’ve ‘solved’ this by using this custom component: GitHub - AlexxIT/WebRTC: Home Assistant custom component for viewing IP cameras RTSP stream in real time using WebRTC and MSE technology
Works brilliantly in browser, iOS and Android apps. And it’s lag-free. Highly recommended to anyone having a similar problem!

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Hello but that custom component is not working for me on my iPhone, but only when I am at home. External access is okay. Any idea why this is hapenning?