Need some assistance getting logged back into HA Green. Android app and website are not taking my username/password.
Is there a way to factory reset Green and start from scratch?
Appreciate the help here on day one with my new Green.
Thanks.
Need some assistance getting logged back into HA Green. Android app and website are not taking my username/password.
Is there a way to factory reset Green and start from scratch?
Appreciate the help here on day one with my new Green.
Thanks.
I have previously reviewed that information and since Green is preinstalled with HA on the device, and I am also locked out via the web address, I was hoping for the factory reset to start fresh creating the account username and password. As a noob I am not familiar with how to access folders to delete files in Green as some of the steps require. I am unable to get past the username/password for the Android app or web access, although i am pretty confident i have them correct. This started when i tried to access HA via web access for the first time, received the incorrect username/password message so I logged out of app to try logging back in and got thr same message as web access and now have no access to HA from both.
Can you connect a keyboard and screen ?
I can and i was able to follow the steps in a youtube video to confirm my username and reset the pw. thanks for your assistance.
Hi - I have had a similar issue. Can you please describe the steps you went through to regain access to your username? I am a complete novice with computers and this is my first encounter with Home Assistant.