Login blocked: User cannot authenticate remotely

Configuration
1

Hello,
i am fairly new here, sorry if this Post isnt in the right category.
I have a Raspberry Pi 3 with an SSD as my Homeassistant setup. I have 3 Accounts on this.

  • An Admin Account
  • User 1 (Me)
  • User 2 (My GF)

Because i set up the remote access via Nabu-Casa i thougt, that it would be a good idea to disable remote access for my Admin account. The Problem is, that i cannot log in to my admin account from any PC or App in my local network. I know the credentials but i cannot log in.
Every time i try i get: " Login blocked: User cannot authenticate remotely"
The other users work flawlessly but arent Admins.

How can i deactivate this remote access setting on my Admin-Account again?
Or would it be easier to give my normal account temporary admin privileges?

Thanks in advance!

2

Tried local ip address from raspberry? That should always work as local access.

3

Yes, i tried it.
But it didnt work.

Something worth mentioning is, that i changed the Name of the Account before i logged out. That means i have a new username and password. If i use the new name i get an error that the username or password is not correct. But if i use the old one to log in i get the error " Login blocked: User cannot authenticate remotely".

I dont know if this is relevant or not.

4

@Erlenhof you probably found it out, but there is a user setting on each user that says, only allowed to login in locally. Worth checking if that is turned on

1 Like
5

Be sure to check if you have IPv6 enabled. Home Assistant considers IPv6 addresses to be outside of the local network. This would prevent anyone with local-only access from logging in if they connect to HA through IPv6.

1 Like