Loop Energy - App Only now it seems

It looks like if you buy a Loop Energy device now, it only works via an App on IOS (the android one is in development and i’m in the beta for it).

Any credentials created with the app do not allow you to log in to the website, so it appears there is no way to get the secret etc needed for the integration.

Has anyone seen this or found a way around it?

This has been unreliable for me for the past year…It was great but now flags up so many errors in the log I gave up on it

Anyone have any luck with Loop? Or any similar app?