Lutron Homeworks QS not working

Configuration
1

Hello
I am trying to integrate Lutron Homework QS with Home Assistant OS.

I made changes into the configuration.yaml file as follow.

lutron:
host: ip adress of lutron
username: lutron
password: integration

HA detected all loads but I cannot control it.
Under Developer Tools > States > Attributes, all Lutron devices/lights shows "supported_features: 0
"

Plese help to resolve this.

Thanks

1 Like
2

pls help to resolve this

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3

please try with 2024.2.x and let me know how it goes. I can help you get into the details. This is not configurable through the config flow and you donā€™t have to modify your yaml

4

@sanket Were you finally able to control Lutron from HA. Any directions ? Thanks

5

@wilburCforce What info would you be looking for in order to help?

Same issue here (and seems to be for some/several others too). Integration loads fine, shows all loads where they should be, but does not actually turn on/off anything at the Homeworks and does not show the state changes happening in Homeworks. Everything shows as ā€˜offā€™.

6

@mattstein111 if you enable debug logging on the integration you should see the details of most of what is happening. The simple test is to open a telnet connection to the Homeworks controller and then try the commands directly.
adding the following to your configuration.yaml will also output the details from the API layer to the log file:

logger:
    default: info
    logs:
        custom_components.pylutron: debug

Letā€™s test that and see what the output is. Then we need to get a copy of your xml file from the homeworks URL on the controller and we can see where the issue is.

7

False alarm. At least in my case, I figured it out.

I have another home automation system (Control4) still in the house, and it was using the same credentials. I made another user in HomeWorks, moved the HA integration to that, and it loaded flawlessly on the first try.

Rookie mistake on my part. Thanks for offering help anyway.

8

Iā€™m a complete HA newbie, so please be gentle with meā€¦

Iā€™m just getting started with HA, migrating slowly over from Smartthings.

I was excited to see a Lutron integration, however I am having the exact issue outlined here i.e. integration to QS hardware succeeds, all devices appear (in my case wired shades), but then nothing works.

Google brought me here, but also worth mentioning I too have Control4 in the house which currently controls the shades.

@mattstein111 can I ask how you made another user in HomeWorks? I didnā€™t think this was a thing, or did a friendly Lutron dealer help out?

Thanks in advance :slight_smile:

9

fwiw, i have a lutron homeworks system with control4. iā€™m sure i did not create a separate user account for homeworks. and curiously my lutron integration says ā€œlutronā€ not ā€œlutron homeworksā€. i might have installed it before the lutron homeworks integration existed? not sureā€¦ but it works for me and iā€™m too chicken to futz with itā€¦

so you might try both integrationsā€¦

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10

Thanks for that.

The ā€œLutron Homeworksā€ integration is only for the old Series 4 & 8 Lutron boxes, not the (newer) QS ones sadly. It also only controls keypads and lights, so pretty basic.

The ā€œLutronā€ integration does see my QS processor and all my shades however.

Iā€™ll try and get a dealer to create a new username + pw in any case to test thatā€¦meantime, open to any other ideas!

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11

Problem solved. The original installer had changed the default ā€œLutronā€ / ā€œIntegrationā€ log in to something else and not told me/anyone.

I got my local Lutron dealer to log in to my QSHW processor and create a new telnet username and password which I used when creating the Lutron integration in HA.

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12

that was going to be my very next guess! (ok, not really)
iā€™m very surprised that you were able to enumerate entities despite having the wrong credentials. i would have expected it to reject you completely.
regardless, iā€™m glad youā€™ve got it working!

13

At least in my case, enumerating the entities always worked as long as I had a username/password that was configured on HWQS. Staying attached and getting state, however, required a separate login. Seems each login is a session unto itself in HWQS land, but I could be wrong.

14

Hi,
I hope someone can help me :wink:
I had a Lutron 8 serie, which I recently upgraded to a QS, after that I got into HA and am loving a lot, but it would be nice if I could get the keypads workingā€¦
I think the problem might be that my keypads are the keypads from the ā€œoldā€ 8 series, they are HWI-KP2, KP5 and KP10 keypadsā€¦ does anybody know if these are supported as I donā€™t get any events coming inā€¦
Any help trying to solve this would be really appreciatedā€¦