Mail and Packages: Custom component for UPS, FEDEX, and USPS

firstof9 · August 30, 2021, 8:22pm

You may want to enable debugging and see what the logs are coming up with.

jriker1 · August 31, 2021, 10:38pm

Glad to do that but never did that before. Thought there was some way to enable debugging per module but never really did it before.

firstof9 · August 31, 2021, 10:40pm

There’s a handy dandy how to in the wiki.

jriker1 · August 31, 2021, 10:59pm

Thanks. Page may need to be updated for the GUI part but got it. Note when I enabled logger: which is required I was getting massive debug messages for everything so difficult to tell things apart. Going to switch to setting it all in configuration.yaml.

jriker1 · September 1, 2021, 12:18am

Looks like it may be a timeout. Assuming when it checks again it’s going to send another alert.

2021-08-31 18:42:33 ERROR (MainThread) [custom_components.mail_and_packages] Timeout fetching Mail and Packages (imap.comcast.net) data
2021-08-31 18:42:33 DEBUG (MainThread) [custom_components.mail_and_packages] Finished fetching Mail and Packages (imap.comcast.net) data in 120.003 seconds
2021-08-31 18:42:33 WARNING (MainThread) [homeassistant.components.automation] Error evaluating condition in 'Mail Notif - Mail Delieveries':
In 'condition':
  In 'or' (item 1 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 2 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 3 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 4 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 5 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
2021-08-31 18:42:33 WARNING (MainThread) [homeassistant.components.automation] Error evaluating condition in 'Mail Notif - Mail Delieveries':
In 'condition':
  In 'or' (item 1 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 2 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 3 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 4 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 5 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
2021-08-31 18:42:33 WARNING (MainThread) [homeassistant.components.automation] Error evaluating condition in 'Mail Notif - Mail Delieveries':
In 'condition':
  In 'or' (item 1 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 2 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 3 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 4 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'
  In 'or' (item 5 of 5):
    In 'template' condition: TypeError: '>' not supported between instances of 'str' and 'int'

Wouldn’t, if the timeout condition is captured, to not effect the mail count value in this situation? So if it was originally 1 piece of mail leave it there because it timed out?

firstof9 · September 1, 2021, 12:27am

The count doesn’t get changed in a time out the sensors go unavailable.

If you handle the status going unavailable in a condition you can filter this out.

Ultimately the best course of action would be to find out why the IMAP connection is having issues.

paulmorabito · September 7, 2021, 11:13am

Have suddenly started getting “Timeout fetching Mail and Packages (imap.gmail.com) data” from GMail so my sensors are unavailable. I’ve uninstalled the plugin, rebooted the host and reinstalled the plugin. I also generated a new app password for the email access. All not working.

Also started getting these at the same time:

Update for camera.mail_amazon_delivery_camera fails

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 446, in async_update_ha_state
    await self.async_device_update()
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 641, in async_device_update
    raise exc
  File "/config/custom_components/mail_and_packages/camera.py", line 174, in async_update
    self.update_file_path()
  File "/config/custom_components/mail_and_packages/camera.py", line 133, in update_file_path
    image = self._coordinator.data[ATTR_AMAZON_IMAGE]
TypeError: 'NoneType' object is not subscriptable

and

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 446, in async_update_ha_state
    await self.async_device_update()
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 641, in async_device_update
    raise exc
  File "/config/custom_components/mail_and_packages/camera.py", line 174, in async_update
    self.update_file_path()
  File "/config/custom_components/mail_and_packages/camera.py", line 123, in update_file_path
    image = self._coordinator.data[ATTR_IMAGE_NAME]
TypeError: 'NoneType' object is not subscriptable

Any idea on how to fix or debug?

Thanks!

firstof9 · September 7, 2021, 1:34pm

Increase your timeout limit in the configuration.

paulmorabito · September 7, 2021, 2:45pm

I tried this, and it didn’t change anything.

firstof9 · September 7, 2021, 5:12pm

If the app password is correct and the other login info is correct, then there’s an issue on GMail’s side.

bschatzow · September 7, 2021, 6:19pm

I have two that went unavailable last week. sensor.mail_amazon_exception & sensor.mail_usps_exception. All the others work.

paulmorabito · September 7, 2021, 6:52pm

Is this common? I’ve had this running for about 9 months and from memory, it became unavailable a couple of times but always worked when I re-added. Not sure why this time its not working. I can also ping imap.gmail.com from the host. I’ve generated a new mail password multiple times and can see in the google dashboard that the app password is being used correctly.

firstof9 · September 7, 2021, 6:55pm

You can try enabling debug on the imap library to see if there’s a specific error message it’s generating.

Here’s the service call from Dev Tools → Services:

service: logger.set_level
data:
  imaplib: debug

or Enable debugging per the Wiki

paulmorabito · September 7, 2021, 7:08pm

With debug enabled:

2021-09-07 20:04:37 DEBUG (SyncWorker_2) [custom_components.mail_and_packages.helpers] Amazon delivered email(s) found: 0
2021-09-07 20:04:37 DEBUG (SyncWorker_2) [custom_components.mail_and_packages.helpers] Searching for Amazon image in emails...
2021-09-07 20:04:37 DEBUG (SyncWorker_2) [custom_components.mail_and_packages.helpers] HTML Amazon emails found: 0
2021-09-07 20:04:37 DEBUG (SyncWorker_2) [custom_components.mail_and_packages.helpers] Amazon email search address: [email protected]
2021-09-07 20:04:37 DEBUG (SyncWorker_2) [custom_components.mail_and_packages.helpers] DEBUG imap_search: (FROM "[email protected]" SUBJECT "Consegna effettuata:" SINCE "07-Sep-2021")
2021-09-07 20:04:39 DEBUG (SyncWorker_3) [custom_components.mail_and_packages.helpers] Searching for (scheduled for delivery TODAY) in (0) emails
2021-09-07 20:04:39 DEBUG (SyncWorker_3) [custom_components.mail_and_packages.helpers] Search for (scheduled for delivery TODAY) count results: 0
2021-09-07 20:04:39 DEBUG (SyncWorker_3) [custom_components.mail_and_packages.helpers] Search for (['[email protected]', '[email protected]', '[email protected]']) with subject (paket kommt heute) results: b'' count: 0
2021-09-07 20:04:39 DEBUG (SyncWorker_3) [custom_components.mail_and_packages.helpers] Sensor: dhl_delivering Count: 0
2021-09-07 20:04:39 DEBUG (SyncWorker_3) [custom_components.mail_and_packages.helpers] Sensor: dhl_packages Count: 0
2021-09-07 20:04:39 DEBUG (SyncWorker_3) [custom_components.mail_and_packages.helpers] Attempting to find mail from (['[email protected]', '[email protected]']) with subject (Your package has been delivered)
2021-09-07 20:04:39 DEBUG (SyncWorker_3) [custom_components.mail_and_packages.helpers] DEBUG imap_search: (OR FROM "[email protected]" FROM "[email protected]" SUBJECT "Your package has been delivered" SINCE "07-Sep-2021")
2021-09-07 20:04:45 DEBUG (MainThread) [custom_components.mail_and_packages.camera] Camera Update: usps_camera
2021-09-07 20:04:45 DEBUG (MainThread) [custom_components.mail_and_packages.camera] Camera Update: amazon_camera
2021-09-07 20:04:45 ERROR (MainThread) [homeassistant.helpers.entity] Update for camera.mail_usps_camera_2 fails
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 446, in async_update_ha_state
await self.async_device_update()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 641, in async_device_update
raise exc
File "/config/custom_components/mail_and_packages/camera.py", line 174, in async_update
self.update_file_path()
File "/config/custom_components/mail_and_packages/camera.py", line 123, in update_file_path
image = self._coordinator.data[ATTR_IMAGE_NAME]
TypeError: 'NoneType' object is not subscriptable
2021-09-07 20:04:45 ERROR (MainThread) [homeassistant.helpers.entity] Update for camera.mail_amazon_delivery_camera_2 fails
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 446, in async_update_ha_state
await self.async_device_update()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 641, in async_device_update
raise exc
File "/config/custom_components/mail_and_packages/camera.py", line 174, in async_update
self.update_file_path()
File "/config/custom_components/mail_and_packages/camera.py", line 133, in update_file_path
image = self._coordinator.data[ATTR_AMAZON_IMAGE]
TypeError: 'NoneType' object is not subscriptable

There is no imap error that I can see but sensors remain unavailable. Also, why is there camera errors?

firstof9 · September 7, 2021, 8:06pm

What sensors do you have enabled?

paulmorabito · September 7, 2021, 8:18pm

Amazon, DHL, Hermes, Royal Mail, FedEx. Basically all except Canada Post and USPS.

firstof9 · September 7, 2021, 8:27pm

Try the latest beta and see if that clears up any issues.

bschatzow · September 7, 2021, 9:38pm

Same two unavailable on latest beta.

firstof9 · September 7, 2021, 9:39pm

If you have only 2 specific sensors unavailable, they may have been duplicated for some reason like the unique_id changing.

paulmorabito · September 8, 2021, 7:04am

Same issue for me with GMail timeouts.