Matter Add-on does not start

Koppshoter · February 26, 2024, 4:53pm

Hello everyone,

I have installed the Matter add-on and tried to start it, unfortunately it does not start and the log shows the following:

s6-rc: info: service s6rc-oneshot-runner: starting
s6-rc: info: service s6rc-oneshot-runner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service banner: starting
s6-rc: info: service fix-attrs successfully started
s6-rc: info: service legacy-cont-init: starting
s6-rc: info: service legacy-cont-init successfully started

Add-on: Matter Server
Matter WebSocket Server for Home Assistant Matter support.

Add-on version: 5.2.0
You are running the latest version of this add-on.
System: Debian GNU/Linux 11 (bullseye) (aarch64 / raspberrypi4-64)
Home Assistant Core: 2024.2.3
Home Assistant Supervisor: 2024.02.0

Please, share the above information when looking for help
or support in, e.g., GitHub, forums or the Discord chat.

s6-rc: info: service banner successfully started
s6-rc: info: service matter-server: starting
s6-rc: info: service matter-server successfully started
s6-rc: info: service legacy-services: starting
[17:37:43] INFO: Starting Matter Server…
s6-rc: info: service legacy-services successfully started
[17:37:44] FATAL: No primary network interface found!
[16:37:44] WARNING: matter-server service exited with code 1 (by signal 0).
s6-rc: info: service legacy-services: stopping
s6-rc: info: service legacy-services successfully stopped
s6-rc: info: service legacy-cont-init: stopping
s6-rc: info: service matter-server: stopping
s6-rc: info: service matter-server successfully stopped
s6-rc: info: service banner: stopping
s6-rc: info: service banner successfully stopped
s6-rc: info: service legacy-cont-init successfully stopped
s6-rc: info: service fix-attrs: stopping
s6-rc: info: service fix-attrs successfully stopped
s6-rc: info: service s6rc-oneshot-runner: stopping
s6-rc: info: service s6rc-oneshot-runner successfully stopped

Can anyone help me with this?

WallyR · February 26, 2024, 9:22pm

Matter on anything other than HAOS or HA Supervised is pretty much a alpha release.

I have no clue what is wrong with your setup, but you need for sure a working IPv6 network (a public IPv6 IP is not needed. Just a fe80, which is auto-generated) and you need to make sure that HA supervisor have full control of the docker management.

wmaker · February 27, 2024, 7:14pm

I think this is the problem.
Doing a little research to try and help out… the Matter AddOn and (probably a few other AddOns as well) rely on calling a Supervisor API to get the primary network interface.

github.com

home-assistant/addons/blob/fb848ac78b6187525b4d5c129efa94d35ec2c515/matter_server/rootfs/etc/s6-overlay/s6-rc.d/matter-server/run#L30


      
              pip3 install --upgrade --pre python-matter-server[server]
          fi
          
          # Bind to internal hassio network only unless user requests to expose
          server_port="$(bashio::addon.port 5580)"
          if ! bashio::var.has_value "${server_port}"; then
              server_port=5580
              extra_args+=('--listen-address' "$(bashio::addon.ip_address)")
          fi
          
          primary_interface="$(bashio::api.supervisor 'GET' '/network/info' '' 'first(.interfaces[] | select (.primary == true)) .interface')"
          if [ -z ${primary_interface} ]; then
              bashio::exit.nok "No primary network interface found!"
          fi
          bashio::log.info "Using '${primary_interface}' as primary network interface."
          
          # Send out discovery information to Home Assistant
          /etc/s6-overlay/scripts/matter-server-discovery &
          
          cd /root

So most likely its a Supervisor problem, or perhaps OS-Agent. It looks like you are running an “HA Supervised” installation (which I know very little about), and here are the requirements. The one thing that stands out, is that Debian Linux 11 is no longer supported.

Koppshoter · February 27, 2024, 7:26pm

Thanks for the advice!
It was ultimately the IPv6 setting of the Raspberry Pi. I reinstalled the Home Assistant OS and since then Matter has been running without any problems.

Joel_Edelmann · March 21, 2024, 1:57pm

I have the same problem after restoring an update on a new RP5.

Could you please specify exactly what steps I should take in order to solve the problem? Just reinstall Home Assistant OS completely? Or could the issue be linked to the backup coming from a RP3 originally?

Thanks!

Matter Add-on does not start

Add-on: Matter Server Matter WebSocket Server for Home Assistant Matter support.

Add-on version: 5.2.0 You are running the latest version of this add-on. System: Debian GNU/Linux 11 (bullseye) (aarch64 / raspberrypi4-64) Home Assistant Core: 2024.2.3 Home Assistant Supervisor: 2024.02.0

Please, share the above information when looking for help or support in, e.g., GitHub, forums or the Discord chat.

Add-on: Matter Server
Matter WebSocket Server for Home Assistant Matter support.

Add-on version: 5.2.0
You are running the latest version of this add-on.
System: Debian GNU/Linux 11 (bullseye) (aarch64 / raspberrypi4-64)
Home Assistant Core: 2024.2.3
Home Assistant Supervisor: 2024.02.0

Please, share the above information when looking for help
or support in, e.g., GitHub, forums or the Discord chat.