Media browser unkown error

Configuration
,
21

Okay, performance is out afterall as a reason. I installed a LMS on my laptop, only added 4 local files to the library, it runs superfast, and still HA aka the media browser throws the same error when trying to browse the library

22

Time to update this thread;
Plex integration is successfully connected but when trying to browse media I get the Unknown Error

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/decorators.py", line 26, in _handle_async_response
    await func(hass, connection, msg)
  File "/usr/src/homeassistant/homeassistant/components/media_player/__init__.py", line 1223, in websocket_browse_media
    payload = await player.async_browse_media(media_content_type, media_content_id)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/cast/media_player.py", line 603, in async_browse_media
    browse_media = await platform.async_browse_media(
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/plex/cast.py", line 44, in async_browse_media
    return await async_browse_plex_media(hass, None, None, platform=CAST_DOMAIN)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/plex/__init__.py", line 75, in async_browse_media
    return await hass.async_add_executor_job(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/plex/media_browser.py", line 54, in browse_media
    return root_payload(hass, is_internal, platform=platform)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/plex/media_browser.py", line 299, in root_payload
    browse_media(
  File "/usr/src/homeassistant/homeassistant/components/plex/media_browser.py", line 252, in browse_media
    return server_payload()
           ^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/plex/media_browser.py", line 108, in server_payload
    server_info.children.append(playlists_payload())
                                ^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/plex/media_browser.py", line 134, in playlists_payload
    if playlist.playlistType != "audio" and platform == "sonos":
       ^^^^^^^^^^^^^^^^^^^^^
AttributeError: 'Tag' object has no attribute 'playlistType'
23

@dmp99000 I have the same issue with my Plex. By any chance, in your Plex have you ever used the iTunes Add-On to import playlists into your Plex?

I believe we get the error AttributeError: 'Tag' object has no attribute 'playlistType' because there are playlist entries in our Plex that are missing the playlistType attribute. I verified this by running the Plex API calls to retrieve the playlists and noticed that when Plex imports ā€œfoldersā€ from my iTunes it creates them without a playlistType. They arenā€™t visible in the Plex UI, but all the playlists within that iTunes folder are. Made troubleshooting a little tricky.

I logged an issue here, includes details on how to recreate the troubleshooting steps to verify if itā€™s the same problem: Plex: Cannot browse media, 'Tag' object has no attribute 'playlistType' Ā· Issue #119719 Ā· home-assistant/core Ā· GitHub