Missing Entity of Temperature Sensor

Good morning everyone.
I installed Home Assistant on VirtualBox and I Istalled MQTT and Zigbee2MQTT. Everything works well but… I made the paring of Sonoff temperature sensor SNZB-02. On the Zigbee2MQTT, it shows every data. If I try to add on lovelace, there isn’t any sensor entity or sensor device. Same things if I try to create some automation. Do you have any idea? I try to search a solution here and on the www but I didn’t find the solution
Thank you for any your suggest

image on zigbee2mqtt page

image no entity or device
image

image

Do you have any other Zigbee devices that are working properly ?

I assume you have removed this device fully from your system and then re-paired it ?

Which Zigbee Coordinator are you using ?

Hi, I’m using sonoff dongle USB 3.0… I also made a paring of a TuYa valve with the same result. After that, I installed ZHA, I stopped Zigbee2MQTT and all entity become available via ZHA. So, using ZHA I can find the entities, instead if I’m using Zigbee2MQTT the entities are not available. I removed and made paring of devices with the same result. The devices works correctly on both configuration but with Zigbee2MQTT, obvious, I can’t create any card on lovelace or automation function.
Do you have any idea why?
Thank you in advance

Are you using v3.1 or v5 on the broker - It’s a longshot but it might make a difference. I would go for v5.