Mobile App: iOS device_tracker not showing up

Mobile Apps Home Assistant Companion for Apple
1

Hey there,

i am using the latest hass.io release and the latest beta of the new mobile App (2.0.0 (58)). I have mobile_app: and zero_conf: in my config-file and also connected the App with my hass.io installation. Most things work fine. I also have new services for notify.mobile_app_tims_iphone which is working fine. But I am not able to get the device tracker working. I have [sensor.geocoded_location_13] which is updating, but no device_tracker component is created.
I set up an empty known_devices.yaml file, before installing the app but no new device is created. Auto-Discovery is turned on.

I hope someone is able to help me.

2

Are you sure track is set to true? in your known_devices.yaml?

3

The device is not showing up in the known_devices.yaml file. I have connected the App multiple times, but it does not appear.

4

Okay, go through these instructions to reset the app entirely and go through onboarding again which will create the device_tracker. BTW, before you do that, make sure you donā€™t actually have the device_tracker. It has a crazy random name right now, like device_tracker.dfas8asm348 or something.

5

I followed the instructions, deleted everything and reinstalled the beta App (2.0.0 (58)) from Testflight, but no device_tracker entity was created.

This is my configuration.yaml

homeassistant:
  # Name of the location where Home Assistant is running
  name: Home
  # Location required to calculate the time the sun rises and sets
  latitude: *****
  longitude: *****
  # Impacts weather/sunrise data (altitude above sea level in meters)
  elevation: **
  # metric for Metric, imperial for Imperial
  unit_system: metric
  # Pick yours from here: http://en.wikipedia.org/wiki/List_of_tz_database_time_zones
  time_zone: Europe/Berlin
  # Customization file
  customize: !include customize.yaml
  
  auth_providers:
- type: homeassistant
- type: trusted_networks
  trusted_networks:
    - 192.***

# Configure a default setup of Home Assistant (frontend, api, etc)
#default_config:

config:

frontend:

logbook:

map:

mobile_app:

person:
  

updater:

homekit:

history:
exclude:
    entities: 
        - sensor.lowboard_status
        - sensor.stehlampe_status
        - sensor.sonoff_status
        - sun.sun
        - switch.hdmi_5
        - switch.hdmi_4
        - switch.hdmi_0
    domains:
        - device_tracker

panel_iframe:
  tasmoadmin:
  title: Tasmota
  icon: mdi:lightbulb-on
  url: http://*****.myfritz.net:9541
# Show the introduction message on startup.
#introduction:

# Uncomment this if you are using SSL/TLS, running in Docker container, etc.
http:

# Discover some devices automatically
discovery:
  ignore:
  - igd
  - apple_tv
# Sensors
sensor: !include sensors.yaml

hdmi_cec:
  devices:
    TV: 0.0.0.0

sun:

input_boolean:
  tim_home:
  name: Notify when Tim is home

group: !include groups.yaml
automation: !include automations.yaml
script: !include scripts.yaml

system_health:

zeroconf:
6

Do you have any device_tracker entries at all?

7

no, i donā€™t have any device_tracker entries

i just activated an empty device_tracker: component in configuration.yaml and repeated the steps, but it did not work

8

I had the same problem, I solved it by uninstalling the beta app and then reinstalling again which is the last step of the cleaning between buildsā€¦
Tracker has a long name and is the UDID of the iphone

9

It did the above steps sseveral times, but nothing changed. The sensor.geocoded_location is updating but no device_entity is created.
I tried it with an iPad and my iPhone but neither of it worked.

10

No advices?

11

Not sure whatā€™s going on, but obviously its something specific to your setup. You are most likely just not seeing the newly created device_tracker entity. Can you please triple check every device_tracker entity for anything that looks like a random string?

12

Iā€™m sorry, but there are no entitiesā€¦ Do I need any component which might me loaded in default_config? I disabled default_config and added the components I need manually, as shown in my config above.

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13

Nothing that you donā€™t recognize in known_devices.yaml?

14

Itā€™s just an empty fileā€¦

13
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15

Is it possible that it has something to do with a manual installation method? I first wanted to try the hass.io image, but when I plug in the SD-Card I just got an Error: ā€œEthernet not found!ā€ although an Ethernet Cable is plugged in.
So in installed a normal raspian image and installed all recommended packages + docker following this guide: https://www.home-assistant.io/hassio/installation/
Is it possible that I need another package?

p.S. The Wifi-Setup Method didnā€™t work for me. Always the same Error. I used Etcher on MacOS and Windows.

16

I finally got it working. I updated to 0.94.4 and installed the latest iOS Version in TestFlight. I removed the Persons in the entity-register. After reinstalling the mobile app as you mentioned before the device_tracker showed up and and showed me home :slight_smile: so Iā€™m happy now and hope to help somebody with the same problem

17

hello!

fixed it too

BUT:
everytime i delete the app and reinstall, homeassistant creates a device_tracker.iphone_2
device_tracker.iphone_3
ā€¦ and so on

canā€˜t find something to delete in integrations or entity registrationā€¦

rename all the settings and it works.

greetings martin

18

Hello Tim;

I was having the same problem as you were, but I fixed it. In my case, I had a non-English character in the friendly name of the device. It didnā€™t prevent it from being recognized and all the sensors showed up, but I could not get HA to send notifications to it. I changed the name, removing the accent, rebooted and it all works now.

I donā€™t know if thatā€™s your issue, but it my help you, or someone.

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