MyQ garage door unavailable

I’m pretty new to Home Assistant so I would appreciate some basic troubleshooting tips. I installed the MyQ integration and logged in with my email and password. It shows 2 entities:

cover.garage_door_opener
binary_sensor.home_myq_gateway

But the binary sensor is ‘off’ and the cover says ‘unavailable’.

I don’t see any issues about MyQ in /config/home-assistant.log. Where else should I look?