Since this afternoon I’ve lost the remote connection via the Nabu Casa account and therefore access to HA while being away from my local network. On my HA instance it shows as follows:
In the logs I find a SniTun error message, that seems to be connected:
I’ve tried rebooting, which didn’t help and am really not sure where to look next for a solution. There is not that much to find regarding the SniTun error besides people having the error in their log but still having Remote access, which I currently don’t have. Hoping that anybody has an idea where to search next.
Thanks, I’ve raised a ticket with Nabu Casa support. I hope/think the issue might be on their end as from a couple of other similar threats the feedback was that something went wrong with payments or something else that put the account ‘on hold’ (I checked my payments and that looks OK on my end at the NB site).
I’ve also had contact with NabuCasa support. They suggested to restart in safe mode and also reboot the device to restart network services. Both unfortunately didn’t work then, but as of this morning its back up. No idea what has changed for now.